Is Cengage a good company to work for?

Cengage has an overall rating of 2.8 out of 5, based on over 2,605 reviews left anonymously by employees. This rating has decreased by 15% over the last 12 months. 30% of employees would recommend working at Cengage to a friend and 23% have a positive outlook for the business. The best reviews about Cengage have been left by employees working as Senior Learning Consultant , Digital Success Specialist and Customer Success Manager .

Does Cengage pay their employees well?

According to anonymously submitted Glassdoor reviews, Cengage employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Cengage. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at Cengage?

30% of Cengage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Cengage 3.4 out of 5 for work life balance, 2.7 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at Cengage?

Learning Consultant (77) , Account Executive (62) , Sales Representative (56) , Manager (42) , Product Manager (36) , Project Manager (30) , Sales Consultant (30) , Sales (29) , Product Assistant (28) , Customer Service Representative (26) , Director (23) , Software Engineer (23) , Content Developer (19) , Account Manager (18) , Marketing (18)

What are the pros of working at Cengage according to real employee reviews?

"There are some great people at Cengage and the open work environment is collaborative and fast paced." ((in 323 reviews)); "Good benefits and easy onboarding" ((in 195 reviews)); "Work life balance is great" ((in 115 reviews)); "Colleagues are great and genuinely care." ((in 86 reviews)); "Great team to work with." ((in 65 reviews))

What are the cons of working at Cengage according to real employee reviews?

"Increasingly low pay for sales..little chance for advancement unless you are part of the "in crowd"" ((in 115 reviews)); "poor management of employees" ((in 106 reviews)); "Constant layoffs every two years and irrespective of how much significance you are to the team you might be laid off" ((in 75 reviews)); "Upper management is always reorganizing." ((in 69 reviews)); "Unfortunately salary is low and needs improvement" ((in 69 reviews))

What are employees saying about Cengage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Cengage layoffs and their outlook for job security at Cengage in 2026.

What are the top reviewed Cengage locations?

Boston , Farmington Hills , Independence , Mason , San Francisco , Clifton Park , Cincinnati , Temecula , Raleigh , Chicago , New York , Belmont , Detroit , Los Angeles , Dallas , Albany , Madison , Florence , Washington , Houston , Atlanta , Richmond , Charlotte , San Diego , Louisville , Nashville , Seattle , Orlando , Remote , Birmingham

Cengage reviews

2.8

30% would recommend to a friend

(2,407 total reviews)

Michael Hansen

38% approve of CEO

23% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,407 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Cengage has an employee rating of 2.8 out of 5 stars, based on 2,407 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Cengage employee rating is 25% below average for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

2K reviews

1.0

Oct 20, 2015

Poor management structure and product development, which contributed to company filing bankruptcy.

Information technology

Recommend

CEO approval

Business Outlook

Pros

There are no pros to working at Cengage. I would not recommend working for this organization.

Cons

Company is not stable due to declining market share for educational publisher.

2.0

Oct 18, 2015

Not recommended

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The biggest benefit of working for Cengage is the work-life balance. Most employees never work beyond 40 hours per week. You're also given the opportunity to work from home and could be flexible with your hours as long as you were there during core work hours. For the right person, there seem to be lots of opportunities here.

Cons

This company used to be a great place to work. The culture has changed. It's become very corporate. It's not about what you know or how sincere you are about the work, it's about who you know and how much you can bluster through in the beginning. If you aren't savvy politically, you won't get far. No concern for employees. Manager was awful. On top of that, workflow involved a lot of busy work and redundancy from day to day.

3.0

Jul 29, 2015

No soft skills in soft side marketing

Marketing

Recommend

CEO approval

Business Outlook

Pros

Visionary executive leadership team/CEO and amazing people who passionately believe in the mission of the company and education/technology. Truly wonderful products that enhance the lives of customers. Outreach programs that successfully research exactly what will have the greatest positive impact for the end-user (this is the only company that cares enough to do this valuable work).

Cons

Inefficient management and communication practices, senior/middle level manages up (so top executive leadership doesn't get the real/whole picture), no 360 degree feedback program review process, continuous revolving door and loss of top quality talent even when talent is promoted, bad execution and untimeliness of poorly planned initiatives (the ideas are good, just not planned through to the end before being rolled out), unnecessary micromanagement/bureaucratic management practices/procedures/policies, unprofessional conduct by middle level supervisors (directors) towards direct reports.

Viewing 163 - 165 of 2,407 Reviews

Jobs at Cengage

Enrollment Representative (Remote Opportunity)

Customer Success Consultant (Remote)

Enrollment Manager (Remote)

General Labor, 10:00am to 6:30pm (Regular Full-Time)

Social Media Marketing Manager (Remote)

Cengage

Cengage reviews

Company ratings over time

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Reviews by job title

Poor management structure and product development, which contributed to company filing bankruptcy.

Not recommended

No soft skills in soft side marketing

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