Is Cengage a good company to work for?

Cengage has an overall rating of 2.8 out of 5, based on over 2,607 reviews left anonymously by employees. This rating has decreased by 15% over the last 12 months. 30% of employees would recommend working at Cengage to a friend and 23% have a positive outlook for the business. The best reviews about Cengage have been left by employees working as Senior Learning Consultant , Digital Success Specialist and Customer Success Manager .

Does Cengage pay their employees well?

According to anonymously submitted Glassdoor reviews, Cengage employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Cengage. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at Cengage?

30% of Cengage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Cengage 3.4 out of 5 for work life balance, 2.7 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at Cengage?

Learning Consultant (77) , Account Executive (62) , Sales Representative (56) , Manager (42) , Product Manager (36) , Project Manager (30) , Sales Consultant (30) , Sales (29) , Product Assistant (28) , Customer Service Representative (26) , Director (23) , Software Engineer (23) , Content Developer (19) , Account Manager (18) , Marketing (18)

What are the pros of working at Cengage according to real employee reviews?

"There are some great people at Cengage and the open work environment is collaborative and fast paced." ((in 320 reviews)); "Good benefits and easy onboarding" ((in 199 reviews)); "Work life balance is great" ((in 119 reviews)); "Colleagues are great and genuinely care." ((in 85 reviews)); "Great team to work with." ((in 65 reviews))

What are the cons of working at Cengage according to real employee reviews?

"Increasingly low pay for sales..little chance for advancement unless you are part of the "in crowd"" ((in 112 reviews)); "poor management of employees" ((in 106 reviews)); "Constant layoffs and rehires are a shell game for investors to distract from the lack of achievement after bankruptcy." ((in 74 reviews)); "Unfortunately salary is low and needs improvement" ((in 69 reviews)); "Upper management is always reorganizing." ((in 64 reviews))

What are employees saying about Cengage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Cengage layoffs and their outlook for job security at Cengage in 2026.

What are the top reviewed Cengage locations?

Boston , Farmington Hills , Independence , Mason , San Francisco , Clifton Park , Cincinnati , Temecula , Raleigh , Chicago , New York , Belmont , Detroit , Los Angeles , Dallas , Albany , Madison , Florence , Washington , Houston , Atlanta , Richmond , Charlotte , San Diego , Louisville , Nashville , Seattle , Orlando , Remote , Birmingham

Cengage reviews

2.8

30% would recommend to a friend

(2,409 total reviews)

Michael Hansen

38% approve of CEO

23% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,409 reviews)

Ratings by demographic groups

Race / Ethnicity

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Cengage has an employee rating of 2.8 out of 5 stars, based on 2,409 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Cengage employee rating is 25% below average for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

2K reviews

2.0

Aug 8, 2024

Bad Pay, Constant Layoffs in US offices, Outsourcing rampant in several departments

Content manager

Recommend

CEO approval

Business Outlook

Pros

The people make the company. Great colleagues that are open to helping others. ERGs are great.

Cons

At least 3 mass layoffs in a year. Some of these layoffs have affected the same teams each time. Content Creation is being heavily outsourced and the Content Manager role has significantly changed causing little to no opportunity for growth professionally and financially. Very small raises. They will give you more work than what is within your job description, but will not reward you by increasing compensation. Changes taking place throughout the company are not helping the company create the best product. They are trying to make the most money possible with the lowest quality produced which wasn't what I signed up for when applying. No longer a remote first company.

Cengage Response

1y

Thank you for taking the time to leave a review. I am glad to hear that you enjoyed your colleagues, and our employee resource groups positively impacted your experience.  Regarding layoffs, as we evolve our strategy to meet the needs of the education market, we routinely evaluate our approaches to ensure we are able to be competitive; that sometimes results in difficult decisions about colleagues and teams. Our company remains virtual-first, allowing individual teams to determine what format works best for them. For some groups, this means experimenting with a hybrid work model, but many remain virtual-first. We will continue to experiment across our teams to ensure effective collaboration and performance. We do recognize the need for employees to have time to reset and recharge, which is why we offer a wellness week – providing employees a full week off at the end of the year, in addition to their vacation time and two floating holidays. Regarding our approach to pay, our merit increases are also in line with the market and our HR teams continually monitor pay to make sure we remain competitive.  I wish you the best in your next endeavors, Michael Hansen, CEO 

1.0

May 30, 2024

Endless layoffs

Finance manager

Recommend

CEO approval

Business Outlook

Pros

None none none none none

Cons

Annual reorganizations and layoffs. The complaint is falling apart

2.0

Dec 4, 2019

No respect for their employees.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Some of the best people I have ever worked with are at Cengage. Most people are passionate about the company's mission. Free snacks, free gym, free beer on tap, company wide social events.

Cons

The people in leadership are clueless and lack empathy. I have never been a part of an organization who is so careless and unorganized when it comes to lay offs. You would think they would be experts in it considering all of the cuts they have made in the last year, but unfortunately that was not the case this time. HR is also extremely disorganized and treats people as if they are disposable regardless of how many years they have dedicated to the company.

Viewing 220 - 222 of 2,409 Reviews

Jobs at Cengage

Enrollment Representative (Remote Opportunity)

Bilingual Student Advisor (EST Time Zone Required) (Remote)

Customer Success Consultant (Remote)

Growth Marketing Director (Remote)

Cengage

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Bad Pay, Constant Layoffs in US offices, Outsourcing rampant in several departments

Endless layoffs

No respect for their employees.

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