Cengage reviews

2.8

30% would recommend to a friend

(2,405 total reviews)
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Michael Hansen

38% approve of CEO

23% positive business outlook

Cengage has an employee rating of 2.8 out of 5 stars, based on 2,405 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Cengage employee rating is 25% below average for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

2K reviews
4.0
Feb 24, 2013
Recommend
CEO approval
Business Outlook

Pros

The content in history and political science is very strong and diverse. With numerous high-profile authors, the content side of the business popular and effective.

Cons

Digital delivery of content remains a struggle, as it is for many publishers. Since the company is a merger of several large and small companies, it has taken several years to iron out these pieces and standardize operations.

2.0
Feb 24, 2013
Recommend
CEO approval
Business Outlook

Pros

Hard working reps, good benefits, work/life balance

Cons

Lack of direction, inferior technology products, lack of vision, ego-driven new upper management, This company is a mitigated disaster, and with constant reorgs, they can never get anything to take hold. Turning it into Pearson Lite (because, let's face it, that's what they've just done) won't help anything. Taking the chainsaw to 200 reps and manager in one day (many of them successful and experienced) will come back and bite them. Monster-sized territories will not help defeat the competition. Many people who were let go during the Cengage Chainsaw Massacre of 2013 feel like they are the lucky ones. I can't say I disagree.

1.0
Feb 22, 2013

Happy to be gone!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Worked with and for some great people. Good time off and benefits. Flex time.

Cons

After 2009, things deteriorated quickly. No leadership, inept middle managers were put in charge. They hadn't done a good job managing at the level they had been at, much less to run the company after all of the C-Levels were let go in a day. Inevitable spiral. HR staff ineffective and bitter. Don't ever go to them with a real problem. Certainly not if it's about your manager. Their solution is to immediately run to the manager that is the problem in the first place and tell them.

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Glassdoor has 2,603 Cengage reviews submitted anonymously by Cengage employees. Read employee reviews and ratings on Glassdoor to decide if Cengage is right for you.