Cengage reviews

2.8

29% would recommend to a friend

(2,413 total reviews)
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Michael Hansen

36% approve of CEO

23% positive business outlook

Cengage has an employee rating of 2.8 out of 5 stars, based on 2,413 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Cengage employee rating is 25% below average for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

2K reviews
3.0
Apr 7, 2017

Long Time Employee Review

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people, the work we do, the flexible schedule

Cons

Terrified of layoffs, three managers in two years, miniscule pay raises, no bonuses. Zero chance for advancement despite more responsibility with each round of layoffs.

3.0
Jun 27, 2016

Large Company with a Small Outlook

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Medical/Dental benefits, cafeteria on site, tuition reimbursement, shift variety. Parking, company wide holiday picnics. Overtime availability twice a year.

Cons

Lack of communication between departments, rampant favoritism, no positive reinforcement from supervisors, no coaching/QA feedback meetings for agents that would benefit from it. Scoring of agents inconsistently. Inadequate and/or rushed training for new hires.

3.0
Feb 25, 2016

Always Changing

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

High quality co-workers, relaxed dress code, decent benefits.

Cons

Management is always changing their mind and not communicating major decisions and plans to their teams.

Viewing 259 - 261 of 2,413 Reviews

Glassdoor has 2,611 Cengage reviews submitted anonymously by Cengage employees. Read employee reviews and ratings on Glassdoor to decide if Cengage is right for you.