Does Central City Concern pay their employees well?

According to anonymously submitted Glassdoor reviews, Central City Concern employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Central City Concern. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Central City Concern?

64% of Central City Concern employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Central City Concern 3.7 out of 5 for work life balance, 3.8 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Central City Concern?

Case Manager (12) , Employment Specialist (5) , Director (3) , Manager (3) , Community Associate (2) , Community Manager (2) , Fleet Supervisor (2) , Health Assistant (2) , Intern (2) , Licensed Acupuncturist (2) , Mental Health Counselor (2) , Program Manager (2) , Resident Services Coordinator (2) , Substance Abuse Counselor (CADC) (2) , Supervisor (2)

What are the pros of working at Central City Concern according to real employee reviews?

"Good people doing good things to bring inclusivity to those less fortunate." ((in 18 reviews)); "Great benefits" ((in 14 reviews)); "Very diverse and dedicated team." ((in 5 reviews)); "Absolutely amazing mission, and dedication towards their cause." ((in 5 reviews)); "Excellent team environment and culture of compassion for the populations we serve." ((in 5 reviews))

What are the cons of working at Central City Concern according to real employee reviews?

"Low pay and huge staff turnover" ((in 7 reviews)); "No agency/job introductions, no work/life balance, micromanagers, inappropriate managers, lack of process improvement, overloaded workloads, quick burnout, lack of empathy and constant high turnover." ((in 3 reviews)); "based training difficult." ((in 3 reviews)); "varies greatly depending on what building you work at, some supervisors are great, some are terrible." ((in 3 reviews))

What are employees saying about Central City Concern layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Central City Concern layoffs and their outlook for job security at Central City Concern in 2026.

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Central City Concern

Central City Concern reviews

3.6

64% would recommend to a friend

(142 total reviews)

Andy Mendenhall, M.D.

79% approve of CEO

50% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Culture & values

3.7

Work/Life balance

3.7

Compensation and benefits

3.6

Career opportunities

3.2

Senior management

Central City Concern has an employee rating of 3.6 out of 5 stars, based on 142 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Central City Concern employee rating is in line with the average (within 1 standard deviation) for employers within the Nonprofit & NGO industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

142 reviews

2.0

Nov 2, 2023

Internal Employee Judgement vs Mission of Customers

Hris

Recommend

CEO approval

Business Outlook

Pros

Passion Solidified successful wrap around services Innovative Successful

Cons

Internal judgement of employees with one another is horrific. Our mission is not to judge our clients, but that is not practiced internally with one another. There is lack of self awareness and reflection. Tough crowd. They should practice internally what they voice externally. One of the reasons why I left.

5.0

Oct 15, 2023

Central City Concern Has Been A Leader In Serving The Community For Over 40 Years

Medical records clerk

Recommend

CEO approval

Business Outlook

Pros

CCC is committed to serving the homeless and low income people of Portland and surrounding areas. It has a robust drug and alcohol treatment program. If clients are looking for a program that is more geared toward something such as their gender (for example a woman's only group) or a Spanish speaking client looking for a program that will be best for them. Once clients are done they have the opportunity to work for CCC. In fact, over 40% of the workforce are former clients with many working a Peer Support Specialists to help those going through the program. CCC has a commitment to diversity and is the most LGBTQIA friendly and supportive place I've ever worked. With many of my co-workers comfortable being out. The clinicians committed to providing high quality care to the clients, including sending them to best specialists their insurance will allow. In conclusion, I loved the four years I had at CCC and will always look back on it fondly. I'll definitely recommend it as a great place to work.

Cons

Many of the locations are in high crime locations due to the population it serves. Not all locations are unionized.

3.0

Oct 10, 2023

Management

Director

Recommend

CEO approval

Business Outlook

Pros

403b good benefits team members

Cons

Most senior management too far removed from line staff

Viewing 49 - 51 of 142 Reviews

Jobs at Central City Concern

Resident Advocate - Golden West

On-Call Treatment Assistant

Case Manager - Starlight

On-Call Patient Navigator

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Central City Concern

Central City Concern reviews

Ratings by category

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Reviews by job title

Internal Employee Judgement vs Mission of Customers

Central City Concern Has Been A Leader In Serving The Community For Over 40 Years

Management

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