Central Ohio Primary Care reviews

Management and cry baby co workers who are intimidated by anyone who walks through the door and actually knows what they are doing. If you don't make friends when you are working here, plan to be tormented, harassed and treated poorly until you quit - or on one side of the billing office the supervisor will literally make your life miserable by finding ways to let you go. It's a lawsuit in the making for the way some of the employees are treated here, and I'm surprised nobody has taken them to court. On one hand you have employees that talk most of their day, don't hit their numbers and in turn are moved to a different job title in order to save their jobs, some even demoted and then promoted - AND THEN DEMOTED AGAIN and yet they sit in that office as a full time employee. On the other hand you have employees that are trying their hardest but are failing due to the lack of policies and procedures, the incorrect training and auditing received and the spitefulness of the co-workers and management and they end up fired. The whole billing office is a joke. I can say it is literally the worst place I have ever worked in my entire life and have never been so grateful to be offered an amazing position somewhere else where my talents will be received. We have a manager that is too concerned the high ups will realize someone is more knowledgeable than her that she doesn't take into consideration the big picture of trying to grow the company. Calling the collectors inadequate to learn new things so let's just keep it the way it is, promoting people that have no business being in their position - especially when they can't sit down for more than 30 minutes at a time. There are team leads that literally spend an entire day talking about their dysfunctional marriage (are they married, are they not married - did he cheat, did he not cheat - does she have a disease...?) I see employees trying to ask questions but can't because team lead is too busy ranting about the bar episode of the week - and yet then those same employees are written up because there is no support given. It's like a game working there, and if you don't play it right - you will never come close to winning. My advise is steer clear - steer far away from this company until they take a closer look at what people are actually doing for those 8-10 hours a day, revamp the management team and get rid of some old-time employees that have no clue what they're doing other than socializing. Those poor Doctors have no idea what's going on and if I was them, I'd look at hiring a different billing company to work my claims.

Other than the above? Pretty much everything. I've witnessed multiple cases of nepotism, seen multiple co-workers (and myself) worked into debt because management refuses to pay even competitively (let alone a living wage for the area) and demands you invest a significant amount of your pay back into the job. I have witnessed multiple people be worked sick to the point they were unable to work, including myself. The idea of the July 12th employee's statement of "what you put in you get out" is laughable: I have put in several years of continuously jumping through hoops to improve and excel, only to be told that I do not deserve the wage required for me to simply break even each month. Attempts to negotiate your wage are met with rude remarks and threats of being fired. While it may be true that this is only a "few bad eggs," it is little help when even one bad egg makes the whole omelette inedible. The bad managers are busy on their personal cell phones all day, leaving the workers under them to pick up the slack. The good managers are too busy in meetings to see the problems in their departments and the cause(s) so that they can be solved. Upward mobility isn't really possible unless management feels pressure (another manager causes a significant issue, another manager leaves, nepotism; these have all been witnessed). Constant phishing emails received daily, clogging inbox and decreasing performance. Frequent turnover in various departments and sites hinders progress. And, sadly, these all outweigh the previous pros, to create a place that where I once was excited to work every day, to a place where I feel threatened and unvalued on a daily basis.