Cerence AI reviews

3.5

61% would recommend to a friend

(417 total reviews)
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Brian Krzanich

84% approve of CEO

39% positive business outlook

Cerence AI has an employee rating of 3.5 out of 5 stars, based on 417 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cerence AI employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

417 reviews
1.0
Jun 21, 2024
Recommend
CEO approval
Business Outlook

Pros

very tough question to answer

Cons

when I joined Cerence India, my assumption was that it was a high tech company with strong leadership, tech-savvy culture etc etc. I was shocked to see people on leadership position [Pune office] had no technology background and funny part was they were not even aware of name of the products, let alone the details. the director of professional services is one of most incompetent person one could imagine. he was pulled without interview by his old colleague and now a complete bozo culture developed within Cerence India. All skilled and old employees left this company and they left with lots of grievances. surprisingly, the company recently fired their HR manager, who was another reason many people left the company. HR was hired from manufacturing co. with no experience on how IT company works. People celebrated when she was fired !! Not all but mostly the people not getting job anywhere are continuing with Cerence India. If you want to gauge the future of this company, check it's stock price and it's performance over last 2 years. kindly note that this review is about Cerence India only and not any other offices.

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Cerence AI Response
2y
Thank you for your feedback. Around the company, we're committed to fostering a performance-driven culture that rewards top contributors and supports our technology roadmap. We continue to support innovation and growth in our India office and we are confident in the abilities of our teams and leaders to continue to drive us forward. We encourage any current employees with concerns to reach out to their manager or local HR business partner directly with any pressing issues or concerns. Your feedback is important to us.
3.0
Mar 19, 2024

Meh..

Recommend
CEO approval
Business Outlook

Pros

Smart collegues and interesting tech to work on. 4 weeks of vacation from first year. Snacks in the office (if they last). Nice offices in downtown Montreal

Cons

Opaque higher management. Lack of vision for the future. 3 mass layoffs et 4.5 years. Opportunities to grow are very few.

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Cerence AI Response
2y
Thank you for sharing your feedback and we're glad to hear you are enjoying the great office location and high caliber colleagues here at Cerence. We believe it's an essential combination that makes our tech that much more fun to work on. We have a lot of exciting AI initiatives on the roadmap, and with this comes many opportunities for employees to stretch their skillsets and grow together. We're sorry to hear you have not felt this to be the case, and encourage you to reach out to your direct manager or local HRBP to discuss the career opportuntiies and development resources available to you here. Thank you again for your thoughts.
2.0
May 3, 2023

Try other company maybe

Recommend
CEO approval
Business Outlook

Pros

- Great office location of Montreal - good technology

Cons

- Management dwindles for months on month about the same strategic change they want to implement - Multiple rounds of firing while hiring in China & India, so your job in NA and Europe will always be threatened. They do not have answers to these points when being asked them in monthly meetings - Below avg salary for NA - Managers have been in the role for long, lack empathetic approach to motivate employees, leading to a bit of toxic culture

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Cerence AI Response
3y
Thank you for taking the time to write this review. We take your words seriously and agree that there is always room to improve. We will be taking this review to our leadership to discuss and appreciate your candid thoughts.
Viewing 67 - 69 of 417 Reviews

Glassdoor has 513 Cerence AI reviews submitted anonymously by Cerence AI employees. Read employee reviews and ratings on Glassdoor to decide if Cerence AI is right for you.