Cerence AI reviews

3.5

61% would recommend to a friend

(417 total reviews)
avatar

Brian Krzanich

84% approve of CEO

39% positive business outlook

Cerence AI has an employee rating of 3.5 out of 5 stars, based on 417 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cerence AI employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

417 reviews
3.0
Aug 12, 2021
Recommend
CEO approval
Business Outlook

Pros

- Beginning entry point into a career in the tech field

Cons

- Documentation was not up to date. Had to modify and create new documentation alongside as I tested the software.

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Cerence AI Response
4y
We believe Cerence is an excellent starting point into tech, as well as a great place to stay, learn and grow your career. Thank you for sharing your experience!
5.0
Jan 25, 2021

Innovative Company

Recommend
CEO approval
Business Outlook

Pros

AI Technology Focus, Innovation Focus, Customer Focused

Cons

Very dedicated & execution focused team, Working hard is a norm at all levels

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Cerence AI Response
4y
We are so grateful for your kind words. We are incredibly passionate about leading AI technology innovations in the market and work hard to earn the trust of our customers. It is an exciting time to be a part of Cerence! Thanks for sharing your review with us and the community.
3.0
Apr 6, 2026

Positive experience but culture and morale affected by layoffs.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Overall, I enjoyed my experience at Cerence. I learned a lot, grew significantly, and met many great people from around the world.

Cons

The number of reorganizations and layoffs took a huge toll on the company culture and morale. The company's vision and strategy was hard to pin down as well, which made my job more challenging in a less than ideal way. It was also frustrating that the tuition reimbursement advertised upon signing was actually dependent on department budgets and discretion, so I never had the chance to use it.

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Cerence AI Response
2mo
Thank you for taking the time to share your experience at Cerence. We’re glad to hear that your time here supported your growth, learning, and connections with colleagues around the world—those relationships and development opportunities are things we value deeply. We also recognize how challenging periods of organizational change can be for morale and culture. Your feedback about clarity of vision and strategy is heard, and it’s an area we continue working to strengthen through more consistent communication. Feedback like this helps inform improvements and we value your perspective and wish you continued success in the next chapter of your career.
Viewing 22 - 24 of 417 Reviews

Glassdoor has 513 Cerence AI reviews submitted anonymously by Cerence AI employees. Read employee reviews and ratings on Glassdoor to decide if Cerence AI is right for you.