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      Cerence AI

      Engaged Employer

      Cerence AI reviews

      3.5

      61% would recommend to a friend

      (417 total reviews)
      avatar

      Brian Krzanich

      84% approve of CEO

      39% positive business outlook

      Ratings by category

      3.8

      Work/Life balance

      3.6

      Diversity & inclusion

      3.4

      Compensation and benefits

      3.3

      Culture & values

      3.2

      Career opportunities

      2.9

      Senior management

      Cerence AI has an employee rating of 3.5 out of 5 stars, based on 417 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cerence AI employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      417 reviews
      4.0
      Jan 23, 2026

      A place to learn AI technology

      Scrum master
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good place to grow; great team

      Cons

      Some senior managers micromanage; promotion is subjective.

      avatar
      Cerence AI Response
      4mo
      Thank you for sharing your feedback. We’re glad to hear that you found our environment to be a strong place to grow and learn, with supportive team members and opportunities to work with emerging AI technologies. Continuous learning and collaboration are important parts of how we operate. We also appreciate your candid input regarding micromanagement and promotion challenges. Feedback like this is important to us, and we continue to focus on improving leadership practices, clarity around career growth, and creating an environment that empowers teams while supporting development. Thank you for your contributions and for taking the time to share your experience.
      4.0
      Oct 7, 2025

      Okay

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits, Pay, Team Building, and Communication

      Cons

      Management will underhand you especially if they feel as if you’re a threat.

      avatar
      Cerence AI Response
      8mo
      Thank you for sharing your feedback. We’re glad to hear you’ve valued our benefits, pay, team-building efforts, and communication — we work hard to ensure our employees feel supported and recognized for their contributions. We’re sorry to hear about your concerns regarding management. At Cerence, we’re committed to fostering a culture of transparency and trust, and we encourage open dialogue through our performance review process, skip-level meetings, HR support, and regular town halls. Your input is important to us, and we’ll continue to use feedback like yours to strengthen our culture and improve the employee experience.
      4.0
      Dec 27, 2024

      Great local team

      Senior sales engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good support from my direct manager, good local team

      Cons

      Horrible upper level management, to get jobs done, need to bother and pester overseas teammates. LOTS of layoffs and horrible upper decision makers.

      avatar
      Cerence AI Response
      1y
      Thank you for your feedback—we’re glad to hear you feel supported by your direct manager and local team. As we continue to grow and evolve, we remain committed to listening to employee concerns and improving processes and decision-making to better support our teams. Last year, we made some difficult decisions to align our teams and resources with our generative AI strategy, and while we’re excited about the future, we understand the challenges this has brought to some. We truly appreciate your honesty and all your contributions to the team, and we wish you the very best.
      Viewing 25 - 27 of 417 Reviews
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      ReviewsCerence AI reviews

      Glassdoor has 513 Cerence AI reviews submitted anonymously by Cerence AI employees. Read employee reviews and ratings on Glassdoor to decide if Cerence AI is right for you.