Brilliant technology, but culture needs a cure.
Pros
Innovative product transforming care in neurology, critical care, and emergency medicine. Visionary development team. Smart, passionate employees. Strong supporting data and education. Decent benefits.
Cons
Despite repeated feedback, the company culture remains challenged, with unfulfilled promises of change. High attrition, especially among field staff and some at Corporate, is creating chaos for leadership and hiring teams. Compensation is overly complex. Factors beyond Account Managers’ control—like launch timing and usage scope—affect pay and rankings. Launches demand extensive time, leaving existing accounts underserved and vulnerable, while disadvantaging CAMs financially and in performance standings. Excessive pressure on account acquisition teams often leads to questionable practices, strained relationships, and a compromised customer experience.