Does Chapman Automotive Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Chapman Automotive Group employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Chapman Automotive Group. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Chapman Automotive Group?

36% of Chapman Automotive Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Chapman Automotive Group 2.3 out of 5 for work life balance, 2.5 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Chapman Automotive Group?

Sales Associate (9) , Sales (7) , Car Salesman (5) , Sales Representative (4) , Automotive Service Advisor (3) , Automotive Technician (3) , Customer Advocate (3) , Front Desk Receptionist (3) , Customer Service Representative (2) , Express Service Advisor (2) , Manager (2) , Receptionist (2)

What are the pros of working at Chapman Automotive Group according to real employee reviews?

"Good Hours, Management is good" ((in 11 reviews)); "Some of the people are great and friendly." ((in 11 reviews)); "great benefits and people to work with" ((in 6 reviews)); "Great income potential and great coworkers." ((in 5 reviews))

What are the cons of working at Chapman Automotive Group according to real employee reviews?

"Hours are long and tiring" ((in 9 reviews)); "Corrupt owner, manager." ((in 4 reviews)); "no work life balance" ((in 4 reviews)); "Sales as always long hours" ((in 4 reviews)); "Constant drama, good ole boy mentality, draconian leadership" ((in 3 reviews))

What are the top reviewed Chapman Automotive Group locations?

Chandler , Phoenix , Tucson , Scottsdale , Tempe , Henderson , Las Vegas , North Las Vegas

Chapman Automotive Group reviews

2.9

36% would recommend to a friend

(129 total reviews)

Ted Chapman and John Chapman

42% approve of CEO

36% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Chapman Automotive Group has an employee rating of 2.9 out of 5 stars, based on 129 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Chapman Automotive Group employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

129 reviews

3.0

Feb 2, 2022

Don't believe all the Sweet Talk

Automotive technician

Recommend

CEO approval

Business Outlook

Pros

The experience and knowledge you get is world class there. You meet some real textbook technicians.

Cons

They complicate working on a car. Especially warranty work (OLH, I'm looking at you) Get prepared to get called an idiot on a daily. Toxic work environment. Management says a lot of sweet nothings when they ask about you.

2.0

May 13, 2020

Good Benefits, Mediocre Company

Car salesman

Recommend

CEO approval

Business Outlook

Pros

John Chapman genuinely believes in taking care of the employees under his Chapman Automotive Group umbrella, therefore there are decent benefits and fringe benefits of CAG's partnerships with other local businesses. You are also likely to get fed for free at least twice a week while working for them.

Cons

In my experience, coming in as a clean slate, totally new to sales employee; training and support for employees is lacking, and often us "green peas" are left to flounder if we cant hang with the senior sales staff. I believe that is partly a symptom of a very rapid turnover rate of management at some of their stores. Anecdotally in the 7 months at my store, I saw no less than 6 sales (desk) managers, a used car manager, and a service manager come and go. Having to reestablish a relationship with a new sales team leader and desk manager does not make for the smoothest of interactions, plus never being *quite* sure who your boss is or who has ultimate authority over a deal makes establishing a strong footing difficult. It feels like trying to build a foundation for a bridge in soft, shifting sands, while the end target on the opposite shore keeps moving.

1.0

Nov 23, 2019

Wrongful Termination

Finance manager

Recommend

CEO approval

Business Outlook

Pros

Great income potential and great coworkers.

Cons

Corrupt owner, manager. Ted Chapman and Neb Yonas

Viewing 7 - 9 of 129 Reviews

Jobs at Chapman Automotive Group

Automotive Sales Manager

Insurance Loss Specialist