Leadership does not care about their employees and they are untrustworthy. They lie time and time again about initiatives, how things will eventually get better, how there is going to be transparency with commission checks and what employees are paid. My most recent goal increased over 400% on a package plan, meaning no ability to increase already low pay for the amount sold and time put in. Complete dishonesty from being hired and what my suggested package payment would be compared to what they actually pay. In addition, the company has no cohesion between different departments, leadership, or what message is being delivered to customers. We are constantly offering significantly discounted pricing that is all subjective based on the customer and certain employees.
The company culture is to ignore customers if it doesn’t add dollars to our bottom line. There is a ton of overlap between sales verticals (fleet, auto, commercial, SLED) and a lot of “gray areas” that leads to unfair practices and others claiming and being paid for your work. My personal reputation is tarnished due to the overabundance of issues and unresolved support tickets that go unaddressed due to the company being severely understaffed for the amount of work expected. Last, the turnover is extremely high and there is zero work life balance. It’s not possible with the overload of emails, customer support, internally chasing people around for answers, and other expectations daily.
