Is ChargePoint a good company to work for as a Technical Support Engineer?

Technical Support Engineer professionals working at ChargePoint have rated their employer with 3.7 out of 5 stars in 28 Glassdoor reviews. This is a higher than average score with the overall rating of ChargePoint employees being 3.1 out of 5 stars. Search open Technical Support Engineer Jobs at ChargePoint now and start preparing for your job interview by browsing frequently asked Technical Support Engineer interview questions at ChargePoint .

Does ChargePoint pay Technical Support Engineer employees well?

Technical Support Engineer professionals rate their compensation and benefits at ChargePoint with 3.5 out of 5 stars based on 28 anonymously submitted employee reviews. This is 15.4% better than the company average rating for salary and benefits. Find out more about Technical Support Engineer salaries at ChargePoint.

How happy are Technical Support Engineer professionals working at ChargePoint?

42% of Technical Support Engineer employees at ChargePoint would recommend their employer to a friend. This rating has decreased by 38% in the past 12 months. Technical Support Engineer professionals have also rated ChargePoint with a 2.9 rating for work-life-balance, 3.0 rating for diversity and inclusion, 3.3 rating for culture and values and 3.4 rating for career opportunities.

What are the top reviewed jobs at ChargePoint?

Technical Support Engineer (27) , Senior Software Engineer (23) , Software Engineer (21) , Account Executive (15) , Sales (10) , Associate Technical Support Engineer (8) , Engineer (8) , Director (7) , Sales Development Representative (SDR) (7) , Manager (6) , Marketing (6) , Program Manager (6) , Accounting (5) , Analyst (5) , Customer Service Representative (5)

What are the pros of working at ChargePoint according to real employee reviews?

"The people are great and I really enjoy going to work each day" ((in 41 reviews)); "Good work life balance for those who want it" ((in 16 reviews)); "Free charging is a good benefit." ((in 15 reviews)); "Good Pay and Leaves as well." ((in 13 reviews)); "Great work culture and team" ((in 12 reviews))

What are the cons of working at ChargePoint according to real employee reviews?

"Poor management especially from the directors" ((in 28 reviews)); "Frequent layoffs, high volume of work" ((in 13 reviews)); "managers dont care how you do your job or if you struggle (dont expect help or acknowledgement)" ((in 5 reviews)); "No transparency in Business goals" ((in 5 reviews)); "The compensation (salary) seems amazing at first, until you realize just how much this company will bleed you dry of any life you have inside you." ((in 4 reviews))

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ChargePoint

ChargePoint Technical Support Engineer reviews

3.7

42% would recommend to a friend

(28 total reviews)

Pasquale Romano

49% approve of CEO

23% positive business outlook

Ratings by category

3.5

Compensation and benefits

3.4

Senior management

3.4

Career opportunities

3.3

Culture & values

3.0

Diversity & inclusion

2.9

Work/Life balance

Technical Support Engineer employees have rated ChargePoint with 3.7 out of 5 stars, based on 28 company reviews on Glassdoor. This indicates that most Technical Support Engineer professionals have a good working experience there. ChargePoint is rated in line with the average (within 1 standard deviation) by Technical Support Engineer professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

28 reviews

3.0

May 21, 2024

Good for a Starter

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

everything is being setup fresh so it could be good start for a fresher to start along.

Cons

Too much work, Constant changes in the process, everything is being setup fresh.

3.0

Mar 19, 2024

Very Volatile Industry & Not So Organized Company

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

- Get to work with very smart people - Very faced paced environment depending on function - Lots of areas to explore and grow in - Get to work on unique products and in a new and emerging market

Cons

- Very chaotic, lack of structure and organization in company. Other teams sometimes pick up the slack for other groups. - Some individuals can be toxic and too demanding - Operates "startup like" even though company is not in a startup phase anymore - Some job functions can be very demanding and overwhelming - Not enough resources or internal support to perform job functions without feeling overworked at times - Pay is low when compared to other tech companies. Company relies heavily on Vested Stock Options rather than incrementing yearly salary to appease employee compensation - No 401k matching or retirement plans/options - High turnover rates

5.0

Feb 12, 2024

Awesome

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

Friendly culture is a norm here

Cons

No downsides of working at chpt

Viewing 22 - 24 of 28 Reviews

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ChargePoint reviews FAQs

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ChargePoint

ChargePoint Technical Support Engineer reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good for a Starter

Very Volatile Industry & Not So Organized Company

Awesome

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