Charles Schwab reviews

3.7

67% would recommend to a friend

(7,832 total reviews)
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Rick Wurster

72% approve of CEO

64% positive business outlook

Charles Schwab has an employee rating of 3.7 out of 5 stars, based on 7,832 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Charles Schwab employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

8K reviews
3.0
Jan 26, 2009
Recommend
CEO approval
Business Outlook

Pros

Co-workers are friendly and supportive. Knowledge base is above average. Pay is average compared to other financial firms.

Cons

The company has losts its culture and is not innovative. In thel late 90's there was a "can do attitude.' Lately, due to outsourcing and fear created by Walt, people are just trying to protect themselves. Nobody is willing to stick their necks out. We need that to come back.

1.0
Jan 23, 2009
Recommend
CEO approval
Business Outlook

Pros

Schwab will hire anyone for the customer service roles. Most employees in the call center are young, fun, etc. It's nice to have a job in a crappy economy. Standard health, dental, 401(k), etc. offered elsewhere are also offered at Schwab. Their training program is great for people new to the industry. For some reps, Schwab will even pay for Series 7 courses, training, tests, and tehy pay you to come to work and study.

Cons

Terrible schedule. They promise that you'll get one of your top 3 schedule choices. I got my 7th ranked choice out of a possible 8 schedules. In my case, the training course was more like waterboarding since I have an extensive background in financial services. They want to teach you the "Schwab Way." It turns out that the Schwab way is basically the same as industry standard practice. You are, of course, required to keep any brokerage accounts you have with Schwab. Not a big deal and standard across the industry due to FINRA, SEC regulations. However, the section of the company that handles employee accounts is terrible. Don't expect anything short of terrible service from them as they don't have an client - firm relationship with you, but rather an employee - employer relationship.

3.0
Jan 19, 2009
Recommend
CEO approval
Business Outlook

Pros

Schwab provides a nice work environment in which you are expected to "do the best work of your life". The salary is on-par or slightly above par when compared with the gammut of industries in SF. The benefits package is one of the best in the SF area. The bonuses for the SF area are pretty decent, especially when you compare to other industries. Schwab also stresses achieving a work life balance, but that is dependent on your group and manager. Overall, the package provides for a pretty good experience and the opportunities within the company are pretty good. You should definitely consider this as a place to work.

Cons

Schwab hires and fires (aka layoffs) with Wall Street cycles. Recently, with all of the financial turmoil, Schwab has faired slightly better than other companies in the industry, but has been doing layoffs almost on a reguilar basis for quite some time. With all of the cost cutting, some of the recent strategic moves are questionable. Lots of politics involved in working there and you must play the game if you want to advance. If you're in the IT area, you always have to worry about being outsourced since Schwab does a fair amount of outsourcing. All in all, still not too bad a place to work.

Viewing 7729 - 7731 of 7,832 Reviews

Glassdoor has 8,663 Charles Schwab reviews submitted anonymously by Charles Schwab employees. Read employee reviews and ratings on Glassdoor to decide if Charles Schwab is right for you.