4.0
Dec 25, 2008
Recommend
CEO approval
Business Outlook
Pros
I like that they support the call center reps... its not the easiest job in the world, while, also not the hardest but sometimes call centers can be very very tedious. Schwab makes it a point to empower their reps.
Cons
I don't fell like there is a lot of movement out of the call centers. While you can learns tons of info, I found that people stay so long that its hard to move to a new field.