Charles Schwab reviews

3.7

66% would recommend to a friend

(7,831 total reviews)
avatar

Rick Wurster

72% approve of CEO

63% positive business outlook

Charles Schwab has an employee rating of 3.7 out of 5 stars, based on 7,831 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Charles Schwab employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

8K reviews
2.0
Jan 6, 2009
Recommend
CEO approval
Business Outlook

Pros

If you are just starting out its a good place to get your training. After that, you will want to leave within a year or two. Good benefits, but no profit sharing ... just matching. Adequate vacation time and sick day accrual, some managers are enlightened and helpful.

Cons

Schwab is not what it used to be. Results of recent employee surveys show that the majority of employees are unhappy with the direction the company is going in -- particularly its exodus from SF. 1) huge variances in job expectations from department to department, region to region and manager to manager. 2) constant changes in compensation -- mostly down. 3) high turnover in managers and other execs creates environment of fear, and constant pressure. You will become fatigued and burned out more quickly here than most other places I have worked. 4) no recognition of the value of employees as people; treated as tools or cattle to be prodded and poked 5) Schwab does not like outspoken people even if it is the truth so it's best to keep your mouth shut; 6) Failure to recognize the gifts and talents that all people have as human beings and thus a failure to grow and train people so that they blossom to full potential; instead, there is constant herding, demands and less flow of information. This creates a culture of fear where no one wants to do more than the minimum to get by. 7) extremely negative attitude in some departments because of the above which negatively impacts work; Schwab addresses this by firing those people and replacing them rather than trying to understand the root cause. 8) somewhat dysfunctional company like a family with an alcoholic father; everyone tip toes around while dad is on a binge and then covers up for him out of fear that he will beat the crap out of you. 9) absolutely no chance of advancement unless you are extremely lucky; 10) too much turnover at all levels and the resulting reorg; stressful to deal with so many changes. 11) overall stressful environment to work in which ultimately runs off talented people. 12) too much change; there's never enough time to adjust to a change before another one is upon you. 13) according to reps I know there are conflicts of interest; ethics are only of concern as far as the front door; 14) again, according to reps I know the product offerings are poor but even in downturn in the economy reps are under pressure to sell and produce revenue at the cost of what is in the best interest of the client.

5.0
Jan 5, 2009
Recommend
CEO approval
Business Outlook

Pros

At the heart of Schwab always lies doing what is right for clients, employees and shareholders. I believe it's a company that truly cares to make a positive difference in people's lives. It's a company where professional growth opportunities exist, where work-life balance is recognized, and where you really feel it's committed to serving local communities. The people who work there make Schwab feel special. Collaboration is king and always looking for a better way to do things is embraced. It's a company always striving to do better for the public it serves and it's employees. In my long tenure with the company, even many contractors comment what a special place this is.

Cons

The challenges or downsides that Schwab faces are probably not unique to Schwab or other companies in the Financial Services sector. We are clearly scaling back and redeploying resources where they are critically needed. We are trimming expenses. We are tasked with learning to do more with less. In the face of reorganization, it sometimes takes time to understand the details of who is responsible for doing what. But once those things are clearly understood and the fat is trimmed, it usually turns out for the better in the long run. While our benefits package is attractive, it does feel like we are covering more or our health costs in recent years. While bonuses have been consistent and attractive to date, it's unclear what the outlook for them will be in the current economic environment. The anxiety overall about the economy is definitely being felt internally. However, management is very transparent about the challenges the company faces, and I believe it's overall appreciated by employees.

4.0
Jan 4, 2009
Recommend
CEO approval
Business Outlook

Pros

Schwab is a pretty good place to work. It is a very ethical company. It is considered a very reputable company to work for as well. Schwab provides some good training and you really get a feel of the market. Co-workers are very supportive and create a positive environment. That stems from its roots as an outside Wall Street firm. The company is very focused these days which helps with purpose.

Cons

In this role, there are times where it does not seem to challenging. It also lacks the capacity to be mentally stimulating. You will find that the performance measurements may change frequently.

Viewing 7738 - 7740 of 7,831 Reviews

Glassdoor has 8,662 Charles Schwab reviews submitted anonymously by Charles Schwab employees. Read employee reviews and ratings on Glassdoor to decide if Charles Schwab is right for you.