Charles Schwab reviews

3.7

65% would recommend to a friend

(7,816 total reviews)
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Rick Wurster

72% approve of CEO

63% positive business outlook

Charles Schwab has an employee rating of 3.7 out of 5 stars, based on 7,816 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Charles Schwab employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

8K reviews
1.0
Sep 7, 2008
Recommend
CEO approval
Business Outlook

Pros

A good place to start and get you licenses. A company with Integrity. But, ffter you have learned the markets and how they are driven, please update your resume because you will then fall into the "go to work and then come home" mentality. By that I mean, that you begin to lose your creativity and willingness to participate since you will no longer be treated with respect. Working in a call center has been compared to working in a factory. If you do not want to be a Manager, then your career path is not nearly as bright as those who do. This leads to bright, industrious, faithful employees being managed by young, unknowledgable employees and an end product of brain drain of the experienced personnel.

Cons

Schwab has turned from a company that placed clients first and employees second to a company that treats it's employees as if they were a dime a dozen. If you won't say "I can help you with that" like a good robot, we will replace you with one who will. I don't care how long you have been here. It is totally a call center atmosphere and until current middle management changes or upper management sees the results of the plan, see brain drain above, Schwab will not change, especially since Chuck has turned over the reins. In the past, Schwab was a firm to look to retire from, now use them before they use you and get out.

2.0
Sep 6, 2008
Recommend
CEO approval
Business Outlook

Pros

Bottom line, I work for Schwab for the name recognition and general public status. As a company, they seem to be keeping afloat nicely in the industry, but you wouldn't be able to tell internally by working there. Much of the positive corporate news and results that are periodically conveyed from management comes as a surprise to the workforce, which is then easily dismissed as a futile effort towards propaganda. Other perks: downtown location in the city. If I had to work elsewhere I might not be so agreeable. I also have to comment regarding the overall competence and caliber of most fellow employees with whom I've come in contact. They are impressive as professionals, and I only wish we were working together elsewhere.

Cons

Limited personality in workplace, high stress, no sense of care of value of workers

4.0
Aug 27, 2008
Recommend
CEO approval
Business Outlook

Pros

I've enjoyed working here for several years. The 5 year/ 1 month sabbatical program is great. Fundamentally it's a really strong business, well managed and with many good opportunities for success. If you can find a good niche, it can be a nice place to stay.

Cons

I can't figure out what my career path could be. I don't know whether I'll still have a spot after they consolidate real estate in San Francisco. Less pursuit of excellence, and more let's all play nicely.

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