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      Chase

      Engaged Employer

      Chase reviews

      3.8

      73% would recommend to a friend

      (10,667 total reviews)

      Jamie Dimon

      76% approve of CEO

      71% positive business outlook

      Ratings by demographic groups

      Chase has an employee rating of 3.8 out of 5 stars, based on 10,667 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chase employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      11K reviews
      3.0
      Jun 22, 2020

      Overall a good experience which helped me advance my career

      Security engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      I had multiple jobs at Chase and was able to advance my skills and career significantly during my time here. I started off with 4 weeks vacation plus sick days which was nice in terms of time off available.

      Cons

      The company always seemed to be in constant change. I worked in IT and often felt my days were numbered. In IT, we were a cost center (no revenue) so when cuts came, we were the first to go.

      3.0
      Jun 12, 2020

      Not the best bank anymore

      Licensed relationship banker
      Recommend
      CEO approval
      Business Outlook

      Pros

      Computer systems and tech is one of the best in the industry, so it does make your job easier and saves time

      Cons

      No raises, low base compared to other banks in similar role, rising healthcare costs per paycheck, increased micro management from upper management every year. Branch staff is only staffed sufficently to run and results in inability to use sick hours without letting the team down.

      5.0
      Jun 11, 2020

      A company that cares about people

      Private client banker
      Recommend
      CEO approval
      Business Outlook

      Pros

      Chase truly cares about people. I see it in how we as employees are treated, and in how our clients are treated. Even though my role is sales, I feel more pressure from management to offer great service than to hit numbers. They have taken phenomenal care of us during the Covid crisis, even though we are "essential" workers and go into the branch each day. The PTO is generous and the benefits are excellent. I've worked with many amazing teams and had ample opportunities to grow and progress my career. I believe in what this company stands for and admire the executive leadership team. For as long as I work in the finance industry, I plan to work for Chase. I don't know of another big bank that cares this much.

      Cons

      It's definitely retail - you have to work into the evening and on Saturdays. Each branch is a bit of an island, mostly at the whim of the branch manager and their direct supervisor, so if either of them are not great, you definitely notice. I've seen great people prevented from making career moves due to local management's social games and pettiness. To make a career move, you take a temporary pay cut, since you are largely paid by commission. To transfer, you basically have to start over on building your sales pipeline. Each promotion I've taken has resulted in 6-9 months of lower income while I build up my pipeline again.

      Viewing 328 - 330 of 10,667 Reviews
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      Glassdoor has 10,925 Chase reviews submitted anonymously by Chase employees. Read employee reviews and ratings on Glassdoor to decide if Chase is right for you.