Chase reviews

If you're bilingual like myself, be cautious. IF the going gets tough for them, they will take advantage of your skill. On New Years Eve, we had originally been told we would be leaving at 6pm EST. A day or two prior, they stated we'd be closing regular time and actually let me as the only bilingual collections rep for the entire department until 9pm EST because every other bilingual was either off that day or got to leave early anyways. The entire Texas region left at the planned 6pm EST even though a supervisor called over and told them the change and how we were slammed that day. Also, if they decide to close early on a particular day but you're schedule ends after the time they want to close (Example the 6pm EST early closure vs my 9pm end time) you have to use your time off to make up those hours if you want to get paid for them. Never you mind it was their decision to close early.

Where to start... Salary is a big issue. It was expressed many tines that because our department didn't make the company money, we were "lucky" to have a POSSIBLE 2% max salary increase annually. Cost of living easily surpasses that annually... How do you expect employee loyalty?