Chase reviews

3.8

72% would recommend to a friend

(10,667 total reviews)

Jamie Dimon

75% approve of CEO

71% positive business outlook

Chase has an employee rating of 3.8 out of 5 stars, based on 10,667 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chase employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

11K reviews
2.0
Dec 10, 2015
Recommend
CEO approval
Business Outlook

Pros

They do a better job than many other banks at training people in sales. Starting to do better at things like credit training. Benefits are good. Compensation can be good but varies widely.

Cons

Incentive plan changes at least once a year sometimes more frequently and has gotten progressively worse over the years. High sales pressure--you are just a number, and expectations are unrealistic not taking into account multiple factors. They are cutting down a lot of staff (over 19k cut last few years) & consolidating positions in a way that doesn't make sense (e.g., personal bankers & tellers combined). "Promotions" often don't come with salary increases just higher goals, and advancement has gotten more difficult. Management changes frequently & is all over the place, and does little other than tell you what your sales goals are without actually helping achieve them in any way.

2.0
Dec 7, 2015
Recommend
CEO approval
Business Outlook

Pros

Awesome big-bank benefits. Medical, Dental, etc.

Cons

Very limited product line-up. They are extremely conservative for lending products and guidelines, so trying to network with Realtors for business generation was an exercise in futility. On top of this, they had the most difficult-to-use origination software I have ever experienced. The whole process is cumbersome to originate and fund a mortgage. I would only recommend working here as a loan officer if you need leads spoon-fed to you from the branch bankers.

1.0
Nov 11, 2015

VP Branch Manager

Recommend
CEO approval
Business Outlook

Pros

Not much. Chase has changed so much that there is nothing positive to say. It stinks and if you are considering working there, I'd run away.

Cons

Chase is horrible to work for. Work you like a slave, no regard for employees as humans, they are only a number, everything is about making the bank more money to please shareholders. Everything is one sided and they tell every employee they are replaceable. No raises or bonuses for employees but 75% raise for upper management=deplorable. Don't believe their bs.

Viewing 415 - 417 of 10,667 Reviews

Glassdoor has 10,925 Chase reviews submitted anonymously by Chase employees. Read employee reviews and ratings on Glassdoor to decide if Chase is right for you.