Chase reviews

3.8

72% would recommend to a friend

(10,667 total reviews)

Jamie Dimon

75% approve of CEO

71% positive business outlook

Chase has an employee rating of 3.8 out of 5 stars, based on 10,667 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chase employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

11K reviews
2.0
Nov 1, 2015

Personal Banker

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great PTO, and benefits. The company prefers to promote within when there is an opening.

Cons

Pay is low, not only are you being forced to sell and refer products but you have more responsibilities than shown on the job description. Because the lack of staff in branch, sometimes you are forced to go to other branches to cover for their shortage of employees.

2.0
Oct 22, 2015
Recommend
CEO approval
Business Outlook

Pros

Incentive compensation plan is great if you work with a good team and have great team dynamics. Benefits are really great, hence the extra star given.

Cons

It can be unnecessarily cutthroat if you work with selfish coworkers. I developed great rapport with an existing customer, and I convinced them to take a second look at the private client program. They were originally pitched by the CPC banker, and had a bad experience. He ended up as a private client because of the rapport I created, and I was told that I get no credit for the referral because the CPC banker talked to him about CPC first, even though I created the relationship. It wouldn't have made a difference to the CPC banker's compensation wether or not she got the referral from me. My branch has a blanket referral mentality, so the longer you're there to put notes on every customer you sit with, the more money you'll make. Building relationships mean nothing at my branch, so unless you cold call all your customers, it's difficult to hit your bonus plan. Assume regular customers are already off limits. This is why I'm looking elsewhere.

Viewing 418 - 420 of 10,667 Reviews

Glassdoor has 10,925 Chase reviews submitted anonymously by Chase employees. Read employee reviews and ratings on Glassdoor to decide if Chase is right for you.