Chase reviews

3.8

73% would recommend to a friend

(10,667 total reviews)

Jamie Dimon

76% approve of CEO

71% positive business outlook

Chase has an employee rating of 3.8 out of 5 stars, based on 10,667 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chase employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

11K reviews
2.0
Nov 4, 2010
Recommend
CEO approval
Business Outlook

Pros

The pay is decent. The bonuses CAN be great.

Cons

Bonuses CAN be great, but chase hires more and more staff making it difficult to reach even the lowest of goals. Working the lobby can result in sales, but many times customers are irritated by the process. Employees who have put in the time and effort day after day and year after year are looked over by greedy newcomers. They are glorified by management when they're not already bragging about themselves. Unfortunately, their great sales turn in to our service issues... But the employee doesn't care because the sale was made. You can't go to management about it because that employee is golden, they are making the branch money... But don't worry, those pvc's will fall off quickly when unhappy customers close their accounts. Always work the lobby when you don't have a customer. You are never given the time to finish any task or make return calls. Your desk looks like it was hit by a nor'easter! You don't stand the chance of being organized ever! But it's a job, I'm told that daily.

3.0
Oct 31, 2010
Recommend
CEO approval
Business Outlook

Pros

They like to promote their good employees to manager positions. There are lots of open positions available. Good training program. Nice incentives package. Good benefits and discounts

Cons

Former WAMU employee, so the change to Chase was not so easy. Very sales driven, all about numbers. Some managers like to micro manage their employees. If you dont hit your goals they will eventually weed you out.

4.0
Oct 28, 2010
Recommend
CEO approval
Business Outlook

Pros

Security, great benefits, great people and great products. You could really help others out IF you care. Great location and the flexabilty to transfer.

Cons

Corporate Beurocracy is binding. Many times you will be promissed something by a manager and they are unable to live up to their word, due to binding rules and regs.

Viewing 10318 - 10320 of 10,667 Reviews

Glassdoor has 10,925 Chase reviews submitted anonymously by Chase employees. Read employee reviews and ratings on Glassdoor to decide if Chase is right for you.