Chase reviews

3.8

73% would recommend to a friend

(10,667 total reviews)

Jamie Dimon

76% approve of CEO

71% positive business outlook

Chase has an employee rating of 3.8 out of 5 stars, based on 10,667 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chase employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

11K reviews
3.0
Oct 27, 2010
Recommend
CEO approval
Business Outlook

Pros

Great benefits package offered to both full-time and part-time employees. Part-time employees are offered the exact same benefits as the full-timers. The benefits offered are plentiful, affordable, and the coverage kicks butt. Company name is widely-recognized. This will be helpful for any future employment opportunities that may arise in the future. Working for a famous company automatically makes you cool in the eyes of potential employers. Flexible scheduling options for part-time employees. If you need certain timeframes off for your knitting lessons or soap-sculting sessions, JPMorgan Chase will be very accommodating. Friendly working environment. This is a branch-specific pro, but the majority of staff and management are good folks. Some managers act like they have two sticks shoved up their ass, though. Attractive sales incentives. Again, a branch-specific perk. The branch manager is responsible for deciding how to reward his/her staff for meeting sales goals... though sales goals are very rarely met due to their insanely high targets. Developing relationships with colleagues and clients. You wouldn't believe some of the beans that customers will spill. Some of them know famous people and can hook you up with an autograph. True story.

Cons

Transfers employees and management among branches very frequently. Just when you think you know somebody, they leave. 3 different managers in 4 months... very unnecessary. Way TOO much pressure to produce sales. The big wigs have a massive addiction to fattening their wallets. If their needs are met, they don't say anything, but if they have moths flying out of their wallets, you won't hear the end of it. Must wear JPMorgan Chase apparel. Not only have I seen more stylish clothing at a Halloween thrift store, but it's also very expensive and uncomfortable. And there's no straying away from Chase threads... if you wear pants just one shade lighter than black, they'll confiscate your legs so you'll no longer have a need for pants. Morning "huddles" that never present new information. What? We aren't meeting our sales goals and we need to force useless products on our customers? Gasp! Didn't see that one coming. Excessive rules and regulations that seem to change daily. There are seemingly endless rules that make no sense, are unnecessary, and are just weird. And just when you think you're finally learning all of them-- bam!! The indecisive bastards at the top change them. No opportunity for advancement and/or promotion. Let's see... you can go from part-time teller to full-time teller. Where to after that? Most likely retirement. The training program is grossly subpar. JPMorgan Chase must have stock in Visine because their e-training program is so excessive that your eyes will crust over. Then they send you to an off-site training program that you will leave more confused than when you arrived. Very boring, tedious, repetitive, and mind-numbing work. Inset check into scanner, type account number, validate check, and repeat. It's a regular roller coaster ride. I've considered training my dog to do it and sending him to work for me. No neurons required. Compensation is far from competitive. The cashier at Starbucks is paid more than me. Need I say more?

1.0
Oct 27, 2010
Recommend
CEO approval
Business Outlook

Pros

-Pay is okay relative to other banks -Good recognition on the resume

Cons

-Extremely Micromanaged -Very Political - I found myself at one point arguing with another banker from another location over a $25 dollar/pvc sale. That was what Chase reduced me to. I had 2 leads of 75k+ investments stolen because my Financial Advisor was new and didn't properly protect the leads that I generated -Workplace experience depends on the manager: mine routinely broke company policy when it was convenient for her but has taken action that resulted in the firing of 4 employees in my branch in the last year over mostly minor policy issues -You have to "drink the kool-aid" to be successful. That is, you have to fool yourself that you are doing what is best for the customer when you talk them into products that aren't competitive with even other major banks. (Savings account and CD rates are much lower than other banks) -No opportunities for lateral movement. The company specifically discourages transitioning into the JPMorgan side, or even the corporate Chase side

3.0
Oct 25, 2010
Recommend
CEO approval
Business Outlook

Pros

Pros: Benefits are competitve. Emphasizes team cohesion. In smaller locations you are able to get a handle on every job position within your family. Referrals are a good way to make some extra money.

Cons

Cons: There arent any seats for the tellers. Also no internet or email, unlike the other positions in th branch. There is pressure to hit your goals, when your branch isnt doing well. It is also hard to move up when you are the little guy. I believe Chase likes stability and if you are good in your position, there is no assitance provided when you are ready to move up.

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