Chase reviews

3.8

73% would recommend to a friend

(10,666 total reviews)

Jamie Dimon

76% approve of CEO

71% positive business outlook

Chase has an employee rating of 3.8 out of 5 stars, based on 10,666 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chase employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

11K reviews
4.0
Aug 29, 2010
Recommend
CEO approval
Business Outlook

Pros

Company strength and brand recognition. Extensive training. Wide variety of product offerings to consumer. Potential to progress within the company. Decent salary potential within sales.

Cons

Once you have been placed in a branch, moving is difficult due to the regional management nature within the company. Initial selection process is not thorough enough. Couple this with a senior management that is slow to, or unable to, address issues with staff competency, one can easily to end up with poorly qualified or unmotivated peers and immediate management. Although progression within firm is possible, the method of, and basis of promotion seems questionable, with resulting in inexperienced members of staff who happened to do well in sales, often ending up in senior or coaching roles over those with more experience and skill. Company expects all sales people to adopt the same assumptive selling techniques, which does not fit all salespeople's selling style, nor does it agree with all customers.

4.0
Aug 26, 2010
Recommend
CEO approval
Business Outlook

Pros

Great incentive and benefits package

Cons

I am unfortunate in that I have a manager who has no previous management experience and is learning as he goes on our team. I feel that if I had a more supportive management team it would be a great place to work. Unfortunately, my manager, as well as, upper management don't truly care about us as individuals. Its all about the numbers.

2.0
Aug 25, 2010
Recommend
CEO approval
Business Outlook

Pros

There are never two days the same which is great for those who don't like monotonous jobs. Great benefits, decent pay, good incentives if production levels are reached.

Cons

Difficult to balance life with work...employees are expected that their job is their life and it comes first, not family or outside responsibilities. Dishonesty and unethical behaviors in the branches are ignored to obtain higher performance levels. High level of turn around amongst employees. Unless a banker is a super star there is no opportunity to make a career move up the ladder. No appreciation. Disrepect by management is not addressed as inappropriate. Reporting issues and behaviors to HR is supposed to be confidential yet its not therefore, there is not security in reporting issues and treatment to upper management or HR for fear of retaltition.

Viewing 10351 - 10353 of 10,666 Reviews

Glassdoor has 10,924 Chase reviews submitted anonymously by Chase employees. Read employee reviews and ratings on Glassdoor to decide if Chase is right for you.