Chase reviews

3.8

72% would recommend to a friend

(10,666 total reviews)

Jamie Dimon

75% approve of CEO

70% positive business outlook

Chase has an employee rating of 3.8 out of 5 stars, based on 10,666 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chase employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

11K reviews
1.0
Feb 21, 2010
Recommend
CEO approval
Business Outlook

Pros

- Free licensing - Good brand name - Gained a great network through the clientele I work with. - Lots of opportunity to practice and fine tune your sales skills since, you're in front of many prospects on a day to day basis.

Cons

- It is hard to build a more profitable relationship with the client based on their current sales strategy. They tell us to sell un-needed credit cards and debit cards to customers in order to gain trust to sell investments or mortgages. What kind of sales strategy is that? - They're interested in the client when they're in the process of onboarding but, doesn't care about them when the client needs help after the fact. - It is hard to feel like you're growing professionally when your knowledge base is limited to learning how to only sell convenience services. Joint calls with any of your business partners(business, investments, mortgages, etc) are frowned upon. How are you supposed to succeed and get promoted into a higher level sales position within the company(or any other firm) when you're not taught anything besides how to sell credit/debit cards or talk to people into getting a checking account with company? - There are a lot of interesting positions within the company to move into however, the company does nothing to help you get prepared for those positions. Even if you're a top producing rep, you feel like you're not qualified to do anything else because you don't have the proper knowledge or experience to apply for anything. Selling a million credit/debit cards, direct deposit, and online bill pays gives you experience to prepare for what?

3.0
Feb 21, 2010
Recommend
CEO approval
Business Outlook

Pros

Good benefits, 4 weeks vacation each year for managers, ample amount of sick days. Overall not a difficult job is you have the right staff in place.

Cons

District Manager calling you on vacations, requiring you to come to your branch on vacations, H,R. rescinding written warnings for poor performance because the employee complains. Frequently short staffed and over worked.

1.0
Feb 13, 2010
Recommend
CEO approval
Business Outlook

Pros

Powerful name. Fairly good benefits.

Cons

Invasive micromanagement is practiced as a state of the arts process at Chase. Incompetent and self-indulgent district and regional managers and VP's will be on your back all the time. Lousy compensation - don't believe what they tell you.. Sick days need to be scheduled in advance. Who thought this one up? Lousy benefits. Everyone lies to you and promises a lot but deliver only criticism. Nothing is ever good enough for any of the managers. They put you down every chance they get. They expect you to lie to the customers and cheat them at every opportunity with services that customers dont need. The fat cats at the top only think of their own pockets and damn the government and the public.If you want a career - stay away. You will learn nothing except how to lie with a smile.

Viewing 10468 - 10470 of 10,666 Reviews

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