Chase reviews

3.8

72% would recommend to a friend

(10,666 total reviews)

Jamie Dimon

75% approve of CEO

70% positive business outlook

Chase has an employee rating of 3.8 out of 5 stars, based on 10,666 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chase employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

11K reviews
3.0
Sep 24, 2011
Recommend
CEO approval
Business Outlook

Pros

The incentive system Chase has in place makes it very possible to make a great deal of money. But I would advise to not count your incentive as part of your salary. Banker hours and holidays are great compared to other types of retail. You are able to help make a difference in people's lives.

Cons

I have noticed that the people who get promoted aren't the ones who do the right thing and work hard, rather it's the people who manipulate the system and play politics. This goes against what Chase preaches to you at time of hire "We won't tolerate dishonesty". I was so excited when I first was hired thinking I'd found my career, only to now be in school to pursue something else. The "customer comes first" policy now in place is being practiced at an extreme they are firing people who have failed customer satisfaction shops. Every month you have to work to make full payout, if you don't you will also be on a watch list for termination. (I've made 100%+ most of this year) This is a sales job bottom line.

2.0
Sep 19, 2011

Glad I'm gone!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good co-workers, some helpful managers.

Cons

You're just an ID number. Management not always helpful when needed. Low moral. I worked for WaMu before Chase took over. Everything went downhill from that point.

3.0
Sep 12, 2011
Recommend
CEO approval
Business Outlook

Pros

The benefits package is very nice. My coworkers are some amazing people (which is one of the reasons why I have stayed).

Cons

The inconsistent schedule. I know I am part time but it would be nice if some consistency could occur. Also I understand the need to be 100%, but instead of only being upset about the one bad review at least recognize the 10 great ones.

Viewing 10534 - 10536 of 10,666 Reviews

Glassdoor has 10,924 Chase reviews submitted anonymously by Chase employees. Read employee reviews and ratings on Glassdoor to decide if Chase is right for you.