Chase reviews

3.8

72% would recommend to a friend

(10,660 total reviews)

Jamie Dimon

75% approve of CEO

70% positive business outlook

Chase has an employee rating of 3.8 out of 5 stars, based on 10,660 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chase employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

11K reviews
2.0
Nov 16, 2010

Run, run far away

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you are cutthroat, you can make some good pay. The benefits are great.

Cons

Chase does not care about its employees or customers. You will be forced to put people into products that will not benefit them and cannot afford. You will be forced to stalk people around the branch until the sit down with you. Managers will always be breathing down your throat forcing you to follow scripting the the customers. Do not even think about talking to your customer about their family or job unless you are trying to use the answers to sell them something. If you have any self worth, and care about people, look somewhere else to work.

2.0
Nov 10, 2010
Recommend
CEO approval
Business Outlook

Pros

The benefits package is pretty good, as well as time off. In the industry you are forced to take 5 consecutive days off each year...which you will be begging for before too long. The hours are better considering its 'retail hours', and you usually get some Saturday's off each month.

Cons

1. The East Coast policies really don't work here on the West Coast. 2. Customer base is NEVER taken into consideration when it comes to evaluating a bankers PVCs (incentive). I think it says something when NO BANKER is successful at a particular location and hasn't been for months. 3. The clothes really suck. 4. Constant pressure to force customers to come in to 'appointments' where they don't realize all you are really doing is selling them a checking account. 5. Pushy tactics that make customers feel uncomfortable and leaving them to constantly complain that banking has really changed, they wish we were still WAMU, they don't like feeling like they have done something wrong due to the constant profiling.

5.0
Nov 9, 2010
Recommend
CEO approval
Business Outlook

Pros

chase bank is a very aggresive company that invest a lot of money on their employees so they can do their best job. They have a training all the time and always have new ideas on how to do better.

Cons

they dont really care for their customer, then just want more and more business with out caring if the customer is on the right package

Viewing 10594 - 10596 of 10,660 Reviews

Glassdoor has 10,918 Chase reviews submitted anonymously by Chase employees. Read employee reviews and ratings on Glassdoor to decide if Chase is right for you.