Chase reviews

3.8

72% would recommend to a friend

(10,666 total reviews)

Jamie Dimon

75% approve of CEO

70% positive business outlook

Chase has an employee rating of 3.8 out of 5 stars, based on 10,666 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chase employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

11K reviews
3.0
Apr 13, 2019
Recommend
CEO approval
Business Outlook

Pros

Vacation time is good and personal relationship with manager and market director was good

Cons

As Private Client Banker one negative aspect is the low base salary, yes they pay monthly commission but with staff cuts I was the only banker in my branch for close to a year up until my resignation, making most of my time dedicated to non high net worth clients and as a result my income suffered. They also give you additional responsibilities such as “manager on duty”, in absence of manager you have the full responsibility of a manager but with no additional compensation

1.0
Jan 28, 2019
Recommend
CEO approval
Business Outlook

Pros

If you can sell in a good market, you can make bonuses

Cons

They love to show how profitable they are but you will never get a raise... Not even if you take on a higher position or more responsibilities in the branch. They say one thing but expect you to do another. Systems are getting old and are extremely slow. The only products that make sense for customers don't count towards bonuses. Extremely high deductables on health insurance. Constantly changing the rules on everything so you will always look dumb in front of customers because you have to constantly look up procedures or get a hit for doing something wrong and then have to call the customer back to correct it. Many more cons, but too many to continue to list.

3.0
Oct 5, 2018

Big cultural change

Recommend
CEO approval
Business Outlook

Pros

Good salaries and benefits, interesting work, alot of variety

Cons

Trying to switch from waterfall to agile, but the business has been very slow to adopt and in many areas, is not adopting at all. Most mid and senior leaders being hired outside the bank to change the culture, which means its a great place to come for a step up in your career, but once you are here, there is very little growth. Everyone I know works at least 50 hours per week, 60 hours is common.

Viewing 145 - 147 of 10,666 Reviews

Glassdoor has 10,924 Chase reviews submitted anonymously by Chase employees. Read employee reviews and ratings on Glassdoor to decide if Chase is right for you.