Chase reviews

3.8

73% would recommend to a friend

(10,666 total reviews)

Jamie Dimon

76% approve of CEO

71% positive business outlook

Chase has an employee rating of 3.8 out of 5 stars, based on 10,666 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chase employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

11K reviews
4.0
Nov 4, 2014
Recommend
CEO approval
Business Outlook

Pros

Time off, I've been here for 6 1/2 years and have 160hrs Vaca, 24hrs Personal, 8hrs float holiday, 96hrs Sick time. Scheduled day off, can be flexible if you want weekends here and there. 5% 401K match & Pension Plan - every year they have added $500 - $600 dollars to 401K because company is doing well. Compensation "can" be great. If you are in an area that is middle class and higher with a fair amount of traffic. I have made $5184 is one months incentive check and other only once have I not made anything. Average monthly incentive is usually $1000 to $1400. Again that is in a decent area. Areas with lots of money you will make tons of money. Relocation, chase is everywhere so you have the chance to move almost anywhere if positions are open. Advancement - I started as a teller and within 6 months I was a banker (very rare) but it can happen if you try hard and do your best.

Cons

Salary is pretty garbage. $33k is what I make and raises are maxed at $1000 a year if any. I started at $29k. Most seem to start at $32, I was very inexperienced at the time. No raise last year and I had my best year in sales for my location $58k. I feel chase should be more competitive in this field. At least realize cost of living increases every year. Some bankers in low income areas basically lose money every year. At least move licensed bankers to $40k and unlicensed to $35k or something.

2.0
Aug 6, 2014
Recommend
CEO approval
Business Outlook

Pros

The best thing about my time here at Chase is the name recognition with clients, referral partners, family, friends and future employers. Due to the LACK of cohesiveness with Sales, processing and underwriting.... I have gain an unmeasurable amount of critical thinking skills. I'm trying really hard to find more things that are good about Chase...BUT...there are no more.

Cons

The company is TOO BIG! Management doesn't ACTUALLY care about you/us. Maybe your immediate manager, but their manger(s) look at them as "nothing" also. The company's focus is on the Shareholders and media and affluent clients ONLY. Its a bank, I get that...BUT IF they were to treat their employees with more respect and tried harder to PRETEND to care.....this would be a great place to work. If you want to do mortgages DO NOT APPLY HERE...PERIOD. This is a bank that does mortgages, because they have to. THey definately don't WANT to. 70-80% of the operations dept is literally incompetant. The Lo's hate the processors and UW"s. The UW's hate the LO's and proc's..etc. No one works together..at all.... and Sales starves because of it.

1.0
Jul 30, 2014
Recommend
CEO approval
Business Outlook

Pros

I made a good living there. Good benefits, good work life balance, nice 401k match and pension.

Cons

Terrible local management in DFW East. I was a top producer in the market and wasn't allowed an assistant while colleagues in other markets with less production got assistants. I had 4 lending managers in my last18 months as a Mortgage Banker all of which hated working for their Manager. Her poor leadership and toxic management style trickled down to make Chase a bad place to be a mortgage banker. I put up with this until Chase announced they were reducing their compensation for Mortgage Bankers. I know this was upper management's calculated attrition plan which backfired on them since recently they gave an additional bonus to MBs to keep them from leaving. Chase shouldn't be in the mortgage business since although the bank is over 200 years old they still haven't figured out a way to effectively process or underwrite a home loan. Now that I am at a competitor I appreciate all of chase's deficiencies since it has resulted in additional business for me.

Viewing 190 - 192 of 10,666 Reviews

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