Layoffs, metrics and 5 miles between leadership and the ground. While I was here there was over 5 rounds of layoffs and numerous restructurings. There have been 2 rounds already this year in Q1. Everyone shows up to work wondering if they're going to be able to log in or if today's the day. No communication. That feeling is real everywhere on the ground floor. If you're good at your job, you'll get a promotion in title, city or regional responsibility but little pay increase. "It's about who we serve". It's not about who we serve. It's about getting a non compliant population to be compliant with what WE want which is the cheapest option. NOT what the patient wants. They want to see a doctor that's not on our CPL? Talk them out of it. Want to goto the ER? Have someone meet them there and uber them to center. Senior Leadership has surrounded themselves with "yes men". Are we scheduling appointments timely at this location? "Yes" but in reality, the centers have lost 40% of their staff and are booked 3 weeks out and will cancel half of those appointments because they have no staff. So Miami doesn't know what everyone is doing. MD's are being ground up and the bad patients get dumped into new MD's panels sabotaging their metrics out the gate for the first few years. They don't feel successful so they leave. Short staffed again. Rinse and Repeat. Regular staff hired then laid off within 2 months because the budget is no longer there. They just let 40 people go and are having a hiring event this weekend. There's been 2 bonus payouts in 5 years. Those two were at 50% or less. HR makes it sound like it will happen. It won't. Don't include it in your comp thinking.
