ChenMed reviews

To our former team member: We’re very sorry your experience with us was not more positive. Despite your perception, we really do strive to live by our core values. We also request employee feedback frequently and take all feedback seriously. The situations you describe are contrary to the ChenMed culture and everything the Chen family and our executives believe. But perhaps the most inaccurate characterization is that ChenMed doesn’t care about its people’s health. As you know, ChenMed’s patients are more vulnerable to illnesses than any other segment of the population. We have been explicit that no one should come to work sick. Since the beginning of the pandemic, we have instituted screening requirements that prevent team members from entering a ChenMed facility unless they pass the screening. We also created new guidelines to help our higher-risk employees stay safe during these turbulent times, and supplemented employees’ sick bank with additional days when necessary. Efforts like these resulted in high marks for safety in our latest employee engagement survey. Speaking of the engagement survey, our overall scores are better than the industry average. In fact, in our last survey over 80 percent of our people indicated they love their jobs and are proud to work at ChenMed. Over 90 percent of respondents said they are inspired by the work we do. In addition to the survey, team members have a variety of options for sharing feedback – either through their local or market leaders or going straight to senior leadership without their local leaders knowing about it. We also encourage employees to come forward and report concerns through our compliance hotline where they can remain anonymous. Our company has a strong and clear anti-retaliation policy. This policy protects employees from any form of retaliation for filing a complaint in good faith or participating in an investigation. While I completely recognize that any one employee could have a negative experience at any company, we are proud of our people who are consistently leading with the integrity and commitment to our values and behaviors. Our data and employee feedback show that is the case. I appreciate the opportunity to set the record straight.