ChenMed reviews

3.1

46% would recommend to a friend

(992 total reviews)
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Christopher Chen

61% approve of CEO

47% positive business outlook

ChenMed has an employee rating of 3.1 out of 5 stars, based on 992 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ChenMed employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

992 reviews
2.0
Jan 24, 2024
Recommend
CEO approval
Business Outlook

Pros

Decent pay. Benefits are good.

Cons

Unfortunately after working there for two years and half this is not a "family oriented" company at least not anymore. I am honestly not surprised with all the corporate changes they really are not caring about their employees anymore which will affect patient care on the long run. Personally I think they have a great vision but way too high of expectation on all departments. Their mind is to concerned about raising the patient numbers but can't even maintain a full healthy staff to take care of the patients already enrolled. Everyone is under stress constantly. Once you get the rhythm of things they come up with something new and expect to master it in just a few days. Management is barely there and they make it seems as they are always in meetings to even be present and see the day to day things. What made me decide to leave is the constant changes and the blind leading the blind honestly. Also being a mom was rough they never approved working from home and then talked about productivity whenever getting back from my kids having rsv, flu, school being closed due to holiday and or weather. But management could be off as much as they needed. Again not family oriented. I could keep going on but its sad. Great potential for the company just using growth in the wrong ways.

1.0
Oct 25, 2023

Cult Politics - Beware

Recommend
CEO approval
Business Outlook

Pros

Salary + Benefits + Relationships you will make with colleagues and in other regions.

Cons

I've recently heard that the Chen's are no longer in charge! If true, that's a great thing, depending on who is now in charge and if they are completely disconnected from any Chen family influence. Under the Chen's, favoritism was written all over this company, especially given the allegiance to MDs. Albeit, the Chen's (Father/Founder, Sons, and Daughter-in-law) are all MD's, but this created blinders for them. I have nothing against MDs, but several MDs that ChenMed/Dedicated had in CMD roles were not qualified as Leaders. Being a retired Army Officer (20-yrs Army) and joining this company, and serving as a CD (promoted from CDIT after 5 months in CDIT role), my CMD was given favorable pardons, if you will, for being unethical and toxic. I gave every attempt to develop my CMD into being a Leader and demonstrating high leadership attributes, but the CMD responded with "she is a MD and doesn't need my suggestions", while the team at the Center feared her, as they seen her behavior before my accession and while I was in role. When I blew the whistle, again because my foundational leadership is from the professional fibers of the U.S. military, I was suddenly terminated 4 months after being promoted to CD, I was highlighted throughout the company during my promotion, and without a single PIP or any negative documentation in my file with ChenMed, the company chose the MD (stakeholder) who was beyond toxic in leadership. As a black man, this was my experience with ChenMed. New leadership, not being the Chen's (if true) could be different, & I've heard from former colleagues who went from Dedicated to Jencare state that the new leadership under Jencare was/is so much better & that they are happier.

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ChenMed Response
2y
Thank you for taking the time to review our organization. At this time, we would like to provide you with our Employee Relations email as a point of contact to elaborate on your experience. Please reach out to employeerelations@chenmed.com.
2.0
Sep 1, 2023
Recommend
CEO approval
Business Outlook

Pros

Pay is great. Benefits are goos.

Cons

Daily & last minute corporate changes that affect team members ability to receive bonus. Removal of services promised to patients and patients not notified as stated they would be. Reduction In Force happens often with no advance notice. Work expected requires a minimum of a 12 hour work day with majority of admin work being done at home due to constant meetings that are only to discuss what could have been an email, or to sit and watch a person read word for word from a PowerPoint presentation. Every question asked will be responded to with we will get back to you on that. Expectations to make change in your center will begin with "we will give you ample time to make the changes," whats not communicated it that ample time is immediately.

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ChenMed Response
2y
Thank you for taking the time to review our organization. We are thankful for your dedication and leadership and would like to address your feedback. Please reach out to your local HR business partner or email Employee Relations at employeerelations@chenmed.com.
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