Is Chevron a good company to work for as a Customer Service (CSR)?

Customer Service (CSR) professionals working at Chevron have rated their employer with 4.1 out of 5 stars in 101 Glassdoor reviews. This is a higher than average score with the overall rating of Chevron employees being 3.6 out of 5 stars. Search open Customer Service (CSR) Jobs at Chevron now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at Chevron .

Does Chevron pay Customer Service (CSR) employees well?

Customer Service (CSR) professionals rate their compensation and benefits at Chevron with 4.3 out of 5 stars based on 101 anonymously submitted employee reviews. This is 12.3% better than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at Chevron.

How happy are Customer Service (CSR) professionals working at Chevron?

93% of Customer Service (CSR) employees at Chevron would recommend their employer to a friend. This rating has increased by 6% in the past 12 months. Customer Service (CSR) professionals have also rated Chevron with a 4.1 rating for work-life-balance, 4.3 rating for diversity and inclusion, 4.1 rating for culture and values and 4.2 rating for career opportunities.

What are the top reviewed jobs at Chevron?

Cashier (171) , Intern (154) , Software Engineer (137) , Engineer (131) , Financial Analyst (126) , Facilities Engineer (87) , Manager (84) , Analyst (80) , Project Manager (80) , Business Analyst (78) , Finance Analyst (66) , Petroleum Engineer (65) , Process Engineer (63) , Customer Service Representative (62) , Sales Associate/Cashier (59)

What are the pros of working at Chevron according to real employee reviews?

"Great benefits and real" ((in 613 reviews)); "Work life balance can be good but it depends entirely on where you work and your manager" ((in 485 reviews)); "Good pay and great to have a 9 day fortnight" ((in 453 reviews)); "The people are great and it is evident that they really care for their employees and workers." ((in 438 reviews)); "Salary and good perks for direct hire" ((in 243 reviews))

What are the cons of working at Chevron according to real employee reviews?

"Bad management and they wanted you to sign up for a credit card instead of getting paid" ((in 149 reviews)); "Layoffs are frequent as oil and gas industry is quite volatile." ((in 115 reviews)); "HR is a sham and designed to protect bad managers" ((in 80 reviews)); "Long hours and very hierarchal (like all big companies)" ((in 58 reviews)); "Company is not the same what it was several years ago due to poor leadership." ((in 46 reviews))

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Chevron

Chevron Customer Service (CSR) reviews

4.1

93% would recommend to a friend

(101 total reviews)

Mike Wirth

95% approve of CEO

89% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.3

Compensation and benefits

4.2

Career opportunities

4.1

Culture & values

4.1

Work/Life balance

3.8

Senior management

Customer Service (CSR) employees have rated Chevron with 4.1 out of 5 stars, based on 101 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have an excellent working experience there. Chevron is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Energy, Mining & Utilities industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

101 reviews

1.0

Dec 1, 2016

unsatisfying company

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

you still be able to say at least I have a job to cover some expenses like rent,phone, and internet bills.

Cons

you will not have enough to cover even the basic needs like food, and cloth. forget to have extra for entertainment expenses.

5.0

Oct 3, 2016

Customer Service Representavie

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Very supportive management. Decent pay considering that it is a non-union job and is very close to home (walking distance, thereby saving any travel time, commuting expenses, gas, tolls, etc).

Cons

Terrible clientele that are for some reason inclined to be verbally abusive to us? I don't know why-never experienced it before like this in any job I've held.

3.0

Jun 10, 2016

Customer Service Rep for Marine Lubricants group

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

They had a 9/80 schedule - meaning, you get a day off every other week.

Cons

In order to get into the 9/80 schedule, you had to work 9 hours a day.

Viewing 88 - 90 of 101 Reviews

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Chevron Customer Service (CSR) reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

unsatisfying company

Customer Service Representavie

Customer Service Rep for Marine Lubricants group

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