Is Chevron a good company to work for as a Customer Service (CSR)?

Customer Service (CSR) professionals working at Chevron have rated their employer with 4.1 out of 5 stars in 101 Glassdoor reviews. This is a higher than average score with the overall rating of Chevron employees being 3.6 out of 5 stars. Search open Customer Service (CSR) Jobs at Chevron now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at Chevron .

Does Chevron pay Customer Service (CSR) employees well?

Customer Service (CSR) professionals rate their compensation and benefits at Chevron with 4.3 out of 5 stars based on 101 anonymously submitted employee reviews. This is 12.3% better than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at Chevron.

How happy are Customer Service (CSR) professionals working at Chevron?

93% of Customer Service (CSR) employees at Chevron would recommend their employer to a friend. This rating has increased by 6% in the past 12 months. Customer Service (CSR) professionals have also rated Chevron with a 4.1 rating for work-life-balance, 4.3 rating for diversity and inclusion, 4.1 rating for culture and values and 4.2 rating for career opportunities.

What are the top reviewed jobs at Chevron?

Cashier (171) , Intern (154) , Software Engineer (137) , Engineer (131) , Financial Analyst (126) , Facilities Engineer (87) , Manager (84) , Analyst (80) , Project Manager (80) , Business Analyst (78) , Finance Analyst (66) , Petroleum Engineer (65) , Process Engineer (63) , Customer Service Representative (62) , Sales Associate/Cashier (59)

What are the pros of working at Chevron according to real employee reviews?

"Great benefits and real" ((in 613 reviews)); "Work life balance can be good but it depends entirely on where you work and your manager" ((in 485 reviews)); "Good pay and great to have a 9 day fortnight" ((in 453 reviews)); "The people are great and it is evident that they really care for their employees and workers." ((in 438 reviews)); "Salary and good perks for direct hire" ((in 243 reviews))

What are the cons of working at Chevron according to real employee reviews?

"Bad management and they wanted you to sign up for a credit card instead of getting paid" ((in 149 reviews)); "Layoffs are frequent as oil and gas industry is quite volatile." ((in 115 reviews)); "HR is a sham and designed to protect bad managers" ((in 80 reviews)); "Long hours and very hierarchal (like all big companies)" ((in 58 reviews)); "Company is not the same what it was several years ago due to poor leadership." ((in 46 reviews))

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Chevron

Chevron Customer Service (CSR) reviews

4.1

93% would recommend to a friend

(101 total reviews)

Mike Wirth

95% approve of CEO

89% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.3

Compensation and benefits

4.2

Career opportunities

4.1

Culture & values

4.1

Work/Life balance

3.8

Senior management

Customer Service (CSR) employees have rated Chevron with 4.1 out of 5 stars, based on 101 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have an excellent working experience there. Chevron is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Energy, Mining & Utilities industry (3.7 stars).

Ratings by demographic groups

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Reviews by job title

101 reviews

4.0

Nov 30, 2015

Chevron junkies

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great co-workers and amazing customers. Having a ton of regular customers makes work feel like home. It's like a big family here. The company also offers really great rewards for working their promotions either in cash or prizes. My store is part of a franchise so I'm not sure about all chevron stores.

Cons

We do have to deal with thieves, homeless, and real junkies on a daily basis. High stress at times and very busy so we are always cleaning, filling shelves, and stocking the cooler. At times we feel under payed for the sweat and tears we put into the place but we all stick around. Like I said, we are family.

4.0

Oct 24, 2015

Chevreview

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The people I workd with were an awesome team!

Cons

Late night house I have to admit were a bit hard for me.

5.0

Aug 22, 2015

Customer Service Representative

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The staff and management is very friendly. They are kind and patient. It is very easy to keep your job there.

Cons

I was working the graveyard shift. I was working by myself. I prefer working with a team or working at a company where I am not the only employee there.

Viewing 91 - 93 of 101 Reviews

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