Pros
I'm here to tell you the honest truth about working at Chewy. I started working there at the end of November 2015 and sadly had to leave in September of 2016 (I moved out of the country). During my time working for Chewy, I started off as a regular CSR, and then moved up to be on the Writing Team (a team that takes chats and emails, and sometimes calls if there is overflow). I have to tell you that the negative reviews you read on here are simply not true. From what I've seen and experienced at Chewy, it is nothing like what these negative reviewers are claiming. To me Chewy was a family, where you can be yourself, and you have a support system there with your supervisors. When I started I was working days and then got the opportunity to work the 3rd shift, which is much smaller, but when I tell you that when you can come into work, work all night until morning and leave with a smile on your face that says something. At Chewy you are challenged in the best ways possible to better yourself and push yourself to achieve what you want, the supervisors give you the tools, but its up to you to use them. No matter what you do in life, the saying "what you put in, you will get out" is valid and it has never been more true than in Chewy. If you work hard and show ambition then I can bet you (not money because I'm a poor student again) that you will be noticed, and your hard work will not be in vain. Just look at me I was working there and under a year I got promoted to the Writing Team. Hard work pays off, plain and simple. At Chewy you will always have a helping hand, and you should never be afraid to ask for help. Now going back to the work environment, yes it is fast pace and that may not be for everyone, but that does not mean it's not fun. Also as I stated earlier in my review, Chewy is a family. When I walked in there for the first time I knew no one, but leaving Chewy, as sad as it was (yes, I cried like a baby) I had made a family, with whom I still keep a close contact with (even though I'm on another continent). The memories and good times I had there I would not trade for anything in the world. Look at the end of the day working at Chewy is broken down into 3 simple things. Work hard, and not just because you feel you have to, do it for you, to grow and develop. Be friendly and let your wonderful self shine. Have fun, because at the end of the day good or bad you will have a support system there, who will be there for you to catch you if you fall. I hope this helps anyone who is interested in the truth about how it really is to work for Chewy. Chewy is a great company and I highly recommend it.
Cons
The only downside I can think of is having to go home at the end of the day, because you will want to stay.
