Is Chewy a good company to work for?

Chewy has an overall rating of 3.4 out of 5, based on over 4,167 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 52% of employees would recommend working at Chewy to a friend and 54% have a positive outlook for the business. The best reviews about Chewy have been left by employees working as Customer Service Supervisor , Supervisor and Area Manager II .

Does Chewy pay their employees well?

According to anonymously submitted Glassdoor reviews, Chewy employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Chewy. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Chewy?

52% of Chewy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Chewy 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Chewy?

Customer Service Representative (564) , Customer Service Representative (CSR) (214) , Fulfillment Specialist (134) , Pharmacy Technician (109) , Forklift Operator (75) , Warehouse Associate (66) , Area Manager (59) , Software Engineer (58) , Order Picker (56) , Warehouse Worker (53) , Fulfillment Associate (51) , Operations Manager (44) , Customer Service (41) , Associate Director (40) , Manager (39)

What are the pros of working at Chewy according to real employee reviews?

"Good pay and very nice" ((in 305 reviews)); "Benefits are good and not expensive." ((in 258 reviews)); "Great people to be around and they are open and willing to help when you ask." ((in 232 reviews)); "Being able to work from home is a huge plus." ((in 118 reviews)); "Intelligent and friendly coworkers" ((in 80 reviews))

What are the cons of working at Chewy according to real employee reviews?

"Poor management and very difficult to get promoted." ((in 232 reviews)); "So you will eventually end up with a bad manager." ((in 100 reviews)); "Limited shift and time off availability ( weekends are only available off for night shift)" ((in 86 reviews)); "Long hours but if you suck it up and make the best out of you'll be ok" ((in 71 reviews)); "Too much favoritism its like you have to suck up" ((in 71 reviews))

What are employees saying about Chewy layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Chewy layoffs and their outlook for job security at Chewy in 2026.

What are the top reviewed Chewy locations?

Hollywood , Dallas , Boston , Dania Beach , Louisville , Richardson , Plantation , Ocala , Fort Lauderdale , Mechanicsburg , Clayton , Dania , Wilkes-Barre , Salisbury , Phoenix , Reno , Dayton , Jessup , Goodyear , Miami , Vandalia , Sparks , Belton , Bellevue , Seattle , Minneapolis , Indianapolis , Mount Juliet , Houston , Hanover

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Chewy

Chewy reviews

3.4

52% would recommend to a friend

(3,951 total reviews)

Sumit Singh

60% approve of CEO

54% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.5

Compensation and benefits

3.4

Culture & values

3.4

Work/Life balance

3.1

Career opportunities

2.9

Senior management

Chewy has an employee rating of 3.4 out of 5 stars, based on 3,951 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chewy employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

5.0

Jun 16, 2017

Growing & Developing Professionals Developing Lives

Team leader

Recommend

CEO approval

Business Outlook

Pros

Positive work environment, empathetic work philosophies, and stellar customer service behaviors.

Cons

Constant growth bring constant changes. Management teams take great measures to compensate daily and it shows.

4.0

Jun 16, 2017

Growing Company with Opportunity for Growth

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Fast paced, chance to learn several skills that can be applied to many aspects of life, hard work is rewarded, a very fun work environment, excellent benefits, animals all over the place!

Cons

Some employees have cleanliness issues when it comes to the break room, parking can be a bit of a headache, constant moving around when it comes to teams. PTO takes a long time to accumulate.

5.0

Jun 16, 2017

Great place to be

Customer service manager

Recommend

CEO approval

Business Outlook

Pros

Fast paced and tons of room for growth if you work for it. Great benefits and health care. Staff is very friendly and management has an open door policy. Very Transparent with employees. Fun environment.

Cons

Not a good place to work if you aren't computer savvy, don't do well under pressure or if you work at a slower pace.

Viewing 3895 - 3897 of 3,951 Reviews

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Jobs at Chewy

Customer Care Representative- Work From Home in Kentucky

Warehouse Worker - Seasonal

CC Healthcare Pharmacy Representative (Remote in Pennsylvania)

Fulfillment Specialist

Fulfillment Specialist

Phoenix, AZ

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Growing & Developing Professionals Developing Lives

Growing Company with Opportunity for Growth

Great place to be

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