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      Chewy

      Engaged Employer

      Chewy reviews

      3.4

      52% would recommend to a friend

      (3,951 total reviews)
      avatar

      Sumit Singh

      60% approve of CEO

      54% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.5

      Compensation and benefits

      3.4

      Culture & values

      3.4

      Work/Life balance

      3.1

      Career opportunities

      2.9

      Senior management

      Chewy has an employee rating of 3.4 out of 5 stars, based on 3,951 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chewy employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      5.0
      Apr 6, 2026

      Work from home and great benefits, but chaos ensues

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Within Customer Care, work from home is an option. Nice benefits package with RSUs. Ample opportunities for promotion. Work for a company that people love.

      Cons

      Catching up to growth makes for some chaos. Be ready for consistent change.

      5.0
      Apr 6, 2026

      Supportive team but overwhelming during VTO days

      Customer care representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      I love helping pet parents. I love working with my Chewymates as well. Everyone is very nice. When we need help, we are able to help each other via Slack.

      Cons

      Workforce offers too much VTO on some days and this causes havoc. The team members that cannot afford to take VTO are slammed with calls, emails and chats. It gets extremely exhausting and very stressful. We should get compensation for the internet. If I was not working from home, I would not need the internet. One less bill on my plate.

      Viewing 67 - 69 of 3,951 Reviews
      Related searches: Chewy jobs | Chewy salaries | Chewy benefits | Chewy interviews | Chewy conversations
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      Glassdoor has 4,167 Chewy reviews submitted anonymously by Chewy employees. Read employee reviews and ratings on Glassdoor to decide if Chewy is right for you.