Chewy reviews

3.4

52% would recommend to a friend

(3,952 total reviews)
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Sumit Singh

60% approve of CEO

54% positive business outlook

Chewy has an employee rating of 3.4 out of 5 stars, based on 3,952 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chewy employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

4K reviews
5.0
Apr 6, 2026
Recommend
CEO approval
Business Outlook

Pros

I love helping pet parents. I love working with my Chewymates as well. Everyone is very nice. When we need help, we are able to help each other via Slack.

Cons

Workforce offers too much VTO on some days and this causes havoc. The team members that cannot afford to take VTO are slammed with calls, emails and chats. It gets extremely exhausting and very stressful. We should get compensation for the internet. If I was not working from home, I would not need the internet. One less bill on my plate.

5.0
Apr 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture, and office vibe. Friendly and helpful team members and coworkers. Management is focused on upward growth and how you can do better, and support you with the resources you need to grow. The company itself offers plenty of resources to support wellness and mental health as well! Overall great place to work.

Cons

I think management style is team dependent, some are more micromanaging than others.

1.0
Apr 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Hybrid workplace Weekly lunches Semi-decent healthcare benefits

Cons

Joining Chewy was one of my biggest career regrets. I regularly experienced situations that felt like microaggressions: I was sometimes excluded from key reviews, my ideas and strategies were not consistently acknowledged or appreciated, and on multiple occasions, I’ve had concepts I ideated taken on by other team members, and I received little to no credit for developing the framework and critical requirements of the project in the first place. My contributions often seemed to be overlooked. I noticed instances where leadership did not always meet commitments, information sharing was inconsistent, and unnecessary micromanagement often hindered project progress. I’ve observed multiple instances in which a lack of ownership and accountability at the leadership level led to delayed decisions, ultimately slowing progress and preventing projects from launching on time. In several cases, leaders did not act on project updates requiring their approval, waiting until the last minute and creating avoidable delays that directly impacted the success of my work.

Viewing 70 - 72 of 3,952 Reviews

Glassdoor has 4,168 Chewy reviews submitted anonymously by Chewy employees. Read employee reviews and ratings on Glassdoor to decide if Chewy is right for you.