Chick-fil-A Restaurants reviews

3.9

72% would recommend to a friend

(18,705 total reviews)
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Andrew T. Cathy

87% approve of CEO

63% positive business outlook

Chick-fil-A Restaurants has an employee rating of 3.9 out of 5 stars, based on 18,705 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chick-fil-A Restaurants employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

19K reviews
1.0
Aug 24, 2018

Front counter

Recommend
CEO approval
Business Outlook

Pros

Good Food Some good employees Good scheduling

Cons

Racists Upper management issues Early breaks Lack of leadership understanding Reaching for the minimum Disgusting parking lot

1.0
Aug 11, 2018

Breach of Contract

Recommend
CEO approval
Business Outlook

Pros

Free lunches, slightly higher than minimum wage and some good employees.

Cons

The "Christian" image is little more than a marketing ploy. It was not a reality within the business I worked This business was no different than any other big corporation I have worked for. You will be worked right to the second of being considered a full time employee to avoid paying any benefits. No one got them that I was aware of. None of the friends I made within the business who I could speak frankly with had a positive view of the business. I was never allowed to take my second "ten" the entire time I worked there. Which legally is a breech of contract based on what you are told. Even pregnant women who are with child will not get so much as a penny of additional compensation upon giving birth. They are just guaranteed to not lose their job once they give birth. I was raised in a Christian home. I saw no real reflection of Christian values in this company whatsoever. I will never buy a meal from this company again. The leads . . . not the owner at my location were highly condescending. I was worked like a dog and spoken down to the entire time I worked there. It was a non stop and steady stream of negative reinforcement. Overall this was probably the most negative work environment I have ever endured. The kitchen seemed understaffed by design to squeeze every cent out of the employees to the extent that if one person was not present the kitchen would barely be able to function correctly. By the time I got off of work I felt beaten down and disrespected. You literally could have someone die and not be able to leave without leaving the place in peril. Employees who berate and beat down their co-workers and talk to them like they are a piece of garbage seemed to excel. There were times I was in the back quietly working and the person who was supposed to be the "lead" would make derogatory comments about me loudly to other employees. I will never so much as buy one sandwich from this company again.

3.0
Mar 22, 2018
Recommend
CEO approval
Business Outlook

Pros

Great team, great community. Chick-fil-A only hires great personalities, so it was nice to always be greeted by smiling faces at work. If you can get the team to buy in to what you're doing, it's a wonderful environment. Chick-fil-A Corporate's office is beautiful, and the CEO is brilliant and very welcoming.

Cons

For the role that the Owner/Operator wanted me to fill, the pay was atrocious. Not much room for creativity, since everything has to be run past Chick-fil-A's Custom Creative (which makes sense). It can be hard to utilize technical/digital marketing skills because of the emphasis that is put on planning community and in-store events. And it was discouraging when I had to work "on the floor"/in operations instead of being able to focus on Marketing.

Viewing 16 - 18 of 18,705 Reviews

Glassdoor has 18,991 Chick-fil-A Restaurants reviews submitted anonymously by Chick-fil-A Restaurants employees. Read employee reviews and ratings on Glassdoor to decide if Chick-fil-A Restaurants is right for you.