Chick-fil-A Restaurants reviews

3.9

72% would recommend to a friend

(18,720 total reviews)
avatar

Andrew T. Cathy

87% approve of CEO

63% positive business outlook

Chick-fil-A Restaurants has an employee rating of 3.9 out of 5 stars, based on 18,720 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chick-fil-A Restaurants employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

19K reviews
5.0
Jan 30, 2011
Recommend
CEO approval
Business Outlook

Pros

Pay is great, and only work 20-30 per week if you like

Cons

Operator selection is more business like now and less personal and family friendly

3.0
Jan 14, 2011
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule Closed on Sundays Opportunity for teens to learn skills for the future (customer service, work ethics, etc) Free meals (depending on location)

Cons

Poor hours (sometimes only 6 a week) Very low pay No benefits Inept, pushy, rude (you name it) management Religious environment (only a con if you're not into that kind of thing)

2.0
Sep 6, 2010

Not That Great of a Place to Work.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

1. I have the basic schedule that I need. 2. Operator offers a 401-k plan for employees. 3. Operator has vacation time for employees. 4. I am usually treated in a very respectful manner by most of my fellow team members (I do not include management in this statement).

Cons

1. Team members are treated in a very disrespectful manner by some of the management team. 2. Schedule is subject to change at anytime without consulting with the person(s) involved to see if this conflicts with the plans of the team member. 3. Favoritism is showed when last minute emergencies arise. Sometimes adjustments are made with no problem and sometimes the team member is told to be at work, find a replacement or lose your job if you cannot report to work. 4. Some team members have no sense of urgency about their job. Folks, you are collecting a paycheck. Do your job. 5. Operator spends very little time in the store. Too often does not seem aware of what is going on in his own store. Does not even appear to know how to work a register and shows no interest in learning. 6. Very seldom given a thank you or prior notice when required to work beyond the scheduled time.

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Glassdoor has 19,006 Chick-fil-A Restaurants reviews submitted anonymously by Chick-fil-A Restaurants employees. Read employee reviews and ratings on Glassdoor to decide if Chick-fil-A Restaurants is right for you.