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      Chipotle

      Engaged Employer

      Chipotle reviews

      3.4

      54% would recommend to a friend

      (21,653 total reviews)
      avatar

      Scott Boatwright

      53% approve of CEO

      43% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.3

      Culture & values

      3.3

      Compensation and benefits

      3.3

      Career opportunities

      3.2

      Work/Life balance

      3.0

      Senior management

      Chipotle has an employee rating of 3.4 out of 5 stars, based on 21,653 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chipotle employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      22K reviews
      1.0
      Mar 3, 2019

      This company cares about output, that's it.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Not enough to justify the cons.

      Cons

      Was never given the wage agreed upon in interview. Was given absolutely no training, but was "trained" by the now GM. Any questions I had about performing tasks were met with dismissal. Asking how to make XYZ was met with "You've never made XYZ in your life?" Any mistakes on the line would get you thrown into the back.

      3.0
      Feb 26, 2019

      Gain great customer service experience but watch out for evil managers!

      Crew member
      Recommend
      CEO approval
      Business Outlook

      Pros

      Chipotle was my very first job (I’m 17) and I absolutely loved it! It was so fun working with new people everyday and always seeing and helping out the regulars. I think the best part about working at chipotle was learning about how to give the best customer service and really making chipotle a great place. I loved working here in terms of customer service and working with the food.

      Cons

      Managers take their job WAY to seriously - no one is going to die from making a couple mistakes. I understand they are working for a corporation but I mean come on... it’s a minimum wage job. However - the biggest con of working here was having a manager who holds grudges and will not give you the best hours if you make one mistake or get on his/her bad side. It was quite unfair working here due to the fact that I was given the least amount of hours out of all 20-25 people that work there. Overall, make sure you kiss butt and get on your managers good side!

      3.0
      Feb 24, 2019

      Unreliable Upper Management, Burnout & Free Food.

      Take out specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      good team environment, free meals and a 50% additional discount at home store. food and customer service experience, flexible hours. good entry level work, camaraderie. can move up (but why would you)

      Cons

      big, constant, and poorly communicated changes from high up, unreasonable standards with no support, constantly changing management team (3 GMs in less than a year, 3-4 Field Leaders in 2). high burn out rate and poor pay for long-term crew members and unending hell for any manager actually trying.

      Viewing 529 - 531 of 21,653 Reviews
      Related searches: Chipotle jobs | Chipotle salaries | Chipotle benefits | Chipotle interviews | Chipotle conversations
      ReviewsChipotle reviews

      Glassdoor has 22,158 Chipotle reviews submitted anonymously by Chipotle employees. Read employee reviews and ratings on Glassdoor to decide if Chipotle is right for you.