Chipotle reviews

3.4

54% would recommend to a friend

(21,659 total reviews)
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Scott Boatwright

53% approve of CEO

43% positive business outlook

Chipotle has an employee rating of 3.4 out of 5 stars, based on 21,659 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chipotle employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

22K reviews
4.0
Apr 12, 2018
Recommend
CEO approval
Business Outlook

Pros

You really become family with your coworkers and get to know customers very well. I wouldn’t trade my coworkers for the world and I’ve made some major connections by getting to know my customers.

Cons

Lots of politics now. Even if you’re the best in the company, there’s probably gonna be someone less qualified than you to get promoted before you.

2.0
Apr 7, 2018

Stress overload.

Recommend
CEO approval
Business Outlook

Pros

• free meal every shift you work no matter the hour amount. • starts out at a good pay. Even underage, I was given 9.25 for my starting pay rather than minimum wage (8.15). • many of my coworkers had similar personalities and knew we were in the same sinking boat together. • fast-paced so the shift goes by rather quickly.

Cons

• false promises on moving up the ladder. • management not handled properly. • fast-paced and stress inducing. As a student, this stress on top of high school/ college classes becomes overwhelming. • pulled off of a break if they need you. My break should be fulfilled completely, not having to come back on within 10 minutes I go onto my break. :/ • NORWALK. Washing everything down with bleach. Help. Me. My hands will smell of bleach for days even when I use gloves. I understand the protocol, but it’s not fun. • our staff is overworked beyond belief because of the high demand and high turnover rate at our store. Most can’t handle the stress. The reason we lose most people is because not many can handle how stressful it is. • CRAPPY customers. I can’t stress this enough. The customers will cuss you out until both of your ears bleed. Be aware when walking into food service that customers are even more defensive about their food. I’ve had to suck it up and deal with it when I was told that they wanted to fight me. My manager did nothing when my coworker was threatened and she just wanted to call the police. You will find crappy customer service everywhere, but it’s even worse here. • no consideration for personal life. Life is stressful, but when it intervenes with work life, there should be a basis of understanding. Of course, a corporation is only going to care about what makes profit, but when the store prides themselves in caring for their workers, it shouldn’t be this way.

4.0
Apr 2, 2018
Recommend
CEO approval
Business Outlook

Pros

Got to work with people from all walks of life. Great benefits. Free food, 50% off on off-days. Frequent promotions. Challenging work. Great pay. High standards. High expectations.

Cons

Unreasonable hours. Expected to work a minimum of 50 hours a week, often worked 70-80. Had to be on call and ready to drop everything to come in at a moment's notice early or on days off. High stress environment. Store performance not always controllable, too reliant on customer feedback. Unrealistic time expectations, often leading to working through breaks.

Viewing 589 - 591 of 21,659 Reviews

Glassdoor has 22,164 Chipotle reviews submitted anonymously by Chipotle employees. Read employee reviews and ratings on Glassdoor to decide if Chipotle is right for you.