Chipotle reviews

3.4

54% would recommend to a friend

(21,666 total reviews)
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Scott Boatwright

53% approve of CEO

43% positive business outlook

Chipotle has an employee rating of 3.4 out of 5 stars, based on 21,666 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chipotle employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

22K reviews
5.0
Nov 3, 2025

ss

Recommend
CEO approval
Business Outlook

Pros

this is a good place to be

Cons

my commute was really long

2.0
Nov 2, 2025

Ai massive fail

Recommend
CEO approval
Business Outlook

Pros

🌯 Chipotle's AI Hiring is a Total Paradox (Literally) - My Nightmare Story You guys, I have to share my completely ridiculous experience trying to get hired at Chipotle. They use this AI hiring system called Paradox, and the irony is so thick I could spread it on a burrito. "Paradox" means a totally contradictory situation, which is exactly what this was! The system is supposed to make hiring faster (they even named their AI 'Ava Cado'—cute, but not helpful). But here's how the high-tech process failed spectacularly because of a total lack of human communication: 🤖 The AI Got Me the Job, But the Human Manager Disappeared * Great Interview, Vanishing Offer: I had a fantastic interview with the manager. She loved me, confirmed my phone number, and said she'd send an official offer email later that day. It never showed up. * The AI Takes Over: Days later, I get a text from the AI that helped me schedule the interview, asking if I accept the offer! I said yes, and a few days after that, the AI texts me a start date and time. I thought, "Cool! AI is handling it, I'm hired." I never heard a word from her again until what I thought was day one from what AI said, who was the only contact I had.

Cons

* The Faux First Day: the manager had mentioned the hours were 8:00 AM to 4:00 PM, so I showed up right on time at 8:00 AM on the start day the AI gave me. The staff was totally confused. She wasn't there, and they had no idea I was coming. They told me to come back in a few hours. 🚨

1.0
Nov 2, 2025

Job is bad

Recommend
CEO approval
Business Outlook

Pros

Free lunch, 401k and benefits after 1 year

Cons

Overworked unreliable schedule, they make you take breaks early, favoritism for any type of promotions

Viewing 688 - 690 of 21,666 Reviews

Glassdoor has 22,171 Chipotle reviews submitted anonymously by Chipotle employees. Read employee reviews and ratings on Glassdoor to decide if Chipotle is right for you.