Chipotle reviews

3.4

54% would recommend to a friend

(21,666 total reviews)
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Scott Boatwright

53% approve of CEO

43% positive business outlook

Chipotle has an employee rating of 3.4 out of 5 stars, based on 21,666 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chipotle employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

22K reviews
5.0
Aug 16, 2016

Best company

Recommend
CEO approval
Business Outlook

Pros

People culture is what chipotle is all about. They care for their employees and they show it with actions.

Cons

No cons at all! Best company ever

4.0
Aug 12, 2016

High Expectations, High Rewards.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-The culture is supportive, expects you to grow, and to become the best you can be.

Cons

-The work they expect from you out of the gate is more than I expected at first, but this is a very subjective con.

2.0
Aug 10, 2016

Former Restaurateur 2 - quit.

Recommend
CEO approval
Business Outlook

Pros

Food with Integrity is incredible and has truly sparked a food revolution. The job itself at any level is not difficult. I do not regret anything about my time here but I'm very glad I left when I did. The customers are upstanding citizens for the most part and the days go by very quickly. Salaried managers receive great benefits like stock options, company cars, and frequent paid business trips. Hourly level employees have a chance to make a career if they're willing to fully devote themselves to Chipotle.

Cons

Company is going downhill and fast. As a Restaurateur 2 (GM of my own restaurant while also mentoring a GM I developed), I was operating as a TL while my TL was on sabbatical with no extra pay. The company does not care about Restaurateur cultures or how restaurant level employees feel anymore and are only focus on micromanaging meticulous food safety practices that take away from the guest and crew experience. For some reason they're trying to double in size and open new restaurant concepts while also instructing their Restaurateurs to terminate solid veteran managers because they "haven't adapted quickly" to the companies new priorities. You will see a lot of illegal practices like Salaried Managers being told to make hourly employees work off the clock and edit time punches so nobody gets overtime, 80 hour work weeks for salaried managers because we're told not to fully staff our restaurants. The company was great and was focused on the right thing before the foodbourne illness outbreaks but now the company has changed for the worse. It will just be a regular fast food restaurant eventually because they will always prioritize strict constantly changing food procedures over taking care of employees.

Viewing 718 - 720 of 21,666 Reviews

Glassdoor has 22,171 Chipotle reviews submitted anonymously by Chipotle employees. Read employee reviews and ratings on Glassdoor to decide if Chipotle is right for you.