Chipotle reviews

3.4

54% would recommend to a friend

(21,630 total reviews)
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Scott Boatwright

54% approve of CEO

42% positive business outlook

Chipotle has an employee rating of 3.4 out of 5 stars, based on 21,630 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chipotle employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

22K reviews
3.0
Oct 2, 2014
Recommend
CEO approval
Business Outlook

Pros

Starting pay slightly above minimum wage, most employees were kind, and the vibe was generally laid back. Free meal on most shifts which would have been nice had the employees not had a history of getting stomach issues. No ones stayed long enough to know for sure whether or not upward mobility was a serious possibility.

Cons

Business value that the push on all employees was pretty much fabricated, their whole image is a bit of a facade. Management at my particular store was terrible at assigning sufficient numbers for the amount of work, managers would leave early

1.0
Sep 30, 2014
Recommend
CEO approval
Business Outlook

Pros

Free food, Paid Breaks, a week of training, health benefits available from day one (although they aren't nearly as good as they are anywhere else).

Cons

Very, very low pay for the amount of work you have to do. Co-Workers have gotten carpal tunnel, burns, and stress, some have been hospitalized, and while compensated for hospital visit they are greeted with tons of paperwork for it. Additionally, you have to memorize a ton of equipment, recipes, and techniques. You're expected to prep a specific amount of food in very short amount of time and you can't do so without causing damage to yourself. Some employees are so scared and obsessed that they arrive before their shift to do it off the clock, just to show you how desperate some people are. They force employees to repeat their mottos and standards, instilling it in their brain so that they're part of the cult. All while managers, stockholders and corporate pigs profit off of your hard work. And you better act like you're happy doing it. They know how to take advantage of desperate young people during hard economic times because they know they're easily replaced. Funny how they've gone under fire in the past for hiring illegal immigrants. It's as if they are strategizing and perfecting methods of exploitation.

1.0
Sep 22, 2014

No.

Recommend
CEO approval
Business Outlook

Pros

The food tastes good. The restaurant is very VERY clean. I knew I was serving something that I would be okay with eating.

Cons

Everyone was super mean to me when I first started working there. Near the end, everyone was very nice to me, but it was like they were expecting me to quit right away and when I didn't, they made an effort to be kind. The general manager is incredibly inexperienced. The hours are long, the pay is not nearly enough to compensate for all the health issues you will have later in life from chronic illness you will attain while working there. They also have very unrealistic expectations for what needs to be done and the time frame by which it must be completed. I also saw a lot of racism. During my time there, 4 people were fired. All 4 were people of color. All of the management was white, even though there was a Latina lady there who had more experience than the general manager. Finally, I am still crazy puzzled by the fact that there were three interviews for such a shi tty job. Like, you realize this is a fast food place, right? You need bodies. It doesn't matter how good or bad those bodies are, you just need people to fill space. Three interviews is excessive for such a dead end place.

Viewing 199 - 201 of 21,630 Reviews

Glassdoor has 22,134 Chipotle reviews submitted anonymously by Chipotle employees. Read employee reviews and ratings on Glassdoor to decide if Chipotle is right for you.