Choice Hotels reviews

3.4

61% would recommend to a friend

(1,127 total reviews)
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Patrick Pacious

69% approve of CEO

44% positive business outlook

Choice Hotels has an employee rating of 3.4 out of 5 stars, based on 1,127 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Choice Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

1K reviews
4.0
Jun 18, 2021

Good Company but

Recommend
CEO approval
Business Outlook

Pros

Good Salary, Good Benefits, various company events,

Cons

Favoritism, not so friendly co-workers, certain departments hold the fate of other department members, low diversity....like visibly low.

1.0
Jun 10, 2021

Temp - Hire Employees RUN

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent starting salary - full time!

Cons

Career Opp -Lack of career opp. especially if you are a temp-hire in the sales department. Benefits- False promises for incentives/commission options. Yearly benefits are less than 3% and for all the work that goes into it, its not worth it! Culture & Value - There is no work life balance, upper management will feed you BS and control when you can/can't take off. Senior Management - Not involved Overall, the "team" culture is non-existent. Manager will talk behind your back to diff team members and does not have your best interest. Account Managers will have you do all their work and be clueless about whats going on with their own accounts . Be careful!

1.0
Jun 4, 2021

Would not recommend working here

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The staff here was great.

Cons

Long hours, challenging customers, rude vendors.

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Choice Hotels Response
5y
Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate hotels franchised under its brands, and the hotel staff are employed by the independent owner of the hotel. We recommend that you provide your feedback on the applicable brand site on Glassdoor (e.g., Comfort Inn, Quality Inn, etc.) and identify the particular hotel at which you were employed.
Viewing 373 - 375 of 1,127 Reviews

Glassdoor has 1,235 Choice Hotels reviews submitted anonymously by Choice Hotels employees. Read employee reviews and ratings on Glassdoor to decide if Choice Hotels is right for you.