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      Choice Hotels

      Engaged Employer

      Choice Hotels reviews

      3.4

      61% would recommend to a friend

      (1,127 total reviews)
      avatar

      Patrick Pacious

      69% approve of CEO

      44% positive business outlook

      Ratings by demographic groups

      Choice Hotels has an employee rating of 3.4 out of 5 stars, based on 1,127 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Choice Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

      Reviews by job title

      1K reviews
      5.0
      Jun 1, 2021

      Great place

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I like the atmosphere, and not a FOH kinda person

      Cons

      It's hard work, makes my back hurt

      avatar
      Choice Hotels Response
      5y
      Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate hotels franchised under its brands, and the hotel staff are employed by the independent owner of the hotel. We recommend that you provide your feedback on the applicable brand site on Glassdoor (e.g., Comfort Inn, Quality Inn, etc.) and identify the particular hotel at which you were employed.
      3.0
      Jun 1, 2021

      Great if you're up for a challenge

      Front office manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Advancement, coworkers treat you as family, discounts on hotel rooms

      Cons

      Drama, they were stingy on raises, never had enough staff

      avatar
      Choice Hotels Response
      5y
      Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate hotels franchised under its brands, and the hotel staff are employed by the independent owner of the hotel. We recommend that you provide your feedback on the applicable brand site on Glassdoor (e.g., Comfort Inn, Quality Inn, etc.) and identify the particular hotel at which you were employed.
      2.0
      May 30, 2021

      Used to be good place to work

      Quality assurance
      Recommend
      CEO approval
      Business Outlook

      Pros

      Get to learn lot of new technology, benefits are ok.

      Cons

      QA department has revolving door where people join and leave in short time. There is no effort for retention. No plan for career development for most QAs. You can go through 4 to 6 managers in couple of years and each time start from scratch. Nepotism everywhere and you be lucky to get 2-3% raise yearly, Good talent do not tend to stick around here.

      avatar
      Choice Hotels Response
      5y
      We are very disappointed to hear about your experience. Access to learning opportunities and career growth is essential to retention and it's foundational to the Choice associate experience. Our Learning & Development team is focused on providing associates with new skills and learnings so they can grow and develop. Your thoughts will be shared with human resources.
      Viewing 376 - 378 of 1,127 Reviews
      Related searches: Choice Hotels jobs | Choice Hotels salaries | Choice Hotels benefits | Choice Hotels interviews
      ReviewsChoice Hotels reviews

      Glassdoor has 1,235 Choice Hotels reviews submitted anonymously by Choice Hotels employees. Read employee reviews and ratings on Glassdoor to decide if Choice Hotels is right for you.