Choice Hotels reviews

3.4

61% would recommend to a friend

(1,127 total reviews)
avatar

Patrick Pacious

69% approve of CEO

44% positive business outlook

Choice Hotels has an employee rating of 3.4 out of 5 stars, based on 1,127 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Choice Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

1K reviews
5.0
Sep 18, 2020
Recommend
CEO approval
Business Outlook

Pros

This company truly cares about people. The employees and the franchisees. I am very grateful that I get to work here with wonderful people and support our amazing franchisees. Pat Pacious is the best CEO I have ever had the honor to have, excellent leadership and communication. I have never worked somewhere that respected diversity and inclusion as much as Choice Hotels does.

Cons

I do not have any cons.

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Choice Hotels Response
5y
People are Choice’s most valuable asset and we are pleased to hear that you enjoy our inclusive culture. Thank you for taking the time to share your experience and we look forward to your continued success within our organization.
5.0
Sep 17, 2020
Recommend
CEO approval
Business Outlook

Pros

I enjoyed my time at Choice Hotels and it was honestly one of my favorite places to work.

Cons

I did not have any cons that I would list out here.

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Choice Hotels Response
5y
Thank you for taking the time to provide us with your review. Your comments are appreciated and valued!
1.0
Sep 17, 2020
Recommend
CEO approval
Business Outlook

Pros

- I can not think of any

Cons

- bad management/must be able to understand Indian culture to exceed in job - poor hotel quality - many customer complaints - low salary

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Choice Hotels Response
5y
Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate hotels franchised under its brands and the hotel staff are employed by the independent owner of the hotel. We recommend that you provide your feedback on the applicable brand site on Glassdoor (e.g., Comfort Inn, Quality Inn, etc.) and identify the particular hotel at which you were employed.
Viewing 451 - 453 of 1,127 Reviews

Glassdoor has 1,235 Choice Hotels reviews submitted anonymously by Choice Hotels employees. Read employee reviews and ratings on Glassdoor to decide if Choice Hotels is right for you.