Choice Hotels reviews

3.4

61% would recommend to a friend

(1,127 total reviews)
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Patrick Pacious

70% approve of CEO

44% positive business outlook

Choice Hotels has an employee rating of 3.4 out of 5 stars, based on 1,127 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Choice Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

1K reviews
3.0
Feb 13, 2018

Nice location

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

the pros are that you have the ability to travel and the company is big on team activities to help with employee engagement.

Cons

There are too many pockets of departments where everyone stays separate from each other

4.0
Feb 12, 2018

Culture of learning!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Excellent place to work and learn. Everyone is approachable to answer questions, including the CTO and CEO.

Cons

Some workers don't engage themselves enough.

2.0
Feb 9, 2018

Going downhill with no brakes

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work/Life balance, and WFH flexibility Nice office space (Phoenix/Mayo location) Free, shaded parking Awesome Whole Foods store within walking distance Makes a concerted effort to be transgender welcoming

Cons

Too many reorgs that never gel before a new one is put in place. Culture is way too loose - expected to take on teammate's work because teammate claims to be "too busy", yet said teammate will roll in at 10ish, then look at YouTube, while you're doing their work !!!!! Pointing out this situation to my team lead only got a shoulder shrug for a response. Rotating door at the CTO/CIO/middle management level creates high level of chaos. So many org changes, it can be very difficult to know who to go to for things - this started with the disastrous PBR reorg a few years ago, where any need for assistance would be treated like a hot potato: "Oh that's something Run is supposed to do"; "No, that's Build's responsibility".... many times, issues never get resolved because people are so focused on what is NOT their scope. So issues end up unresolved in a limbo-land. Many people are totally checked out.

Viewing 610 - 612 of 1,127 Reviews

Glassdoor has 1,235 Choice Hotels reviews submitted anonymously by Choice Hotels employees. Read employee reviews and ratings on Glassdoor to decide if Choice Hotels is right for you.