Choice Hotels reviews

3.4

61% would recommend to a friend

(1,127 total reviews)
avatar

Patrick Pacious

69% approve of CEO

44% positive business outlook

Choice Hotels has an employee rating of 3.4 out of 5 stars, based on 1,127 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Choice Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

1K reviews
4.0
Dec 22, 2016

Front Desk Agent

Recommend
CEO approval
Business Outlook

Pros

Lots of hours, good management, autonomous, and potential for movement

Cons

Poor work-life balance, guests can be difficult at times

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Choice Hotels Response
9y
Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate hotels franchised under its brands and the hotel staff are employed by the independent owner of the hotel. We recommend that you provide your feedback on the applicable brand site on Glassdoor (e.g., Comfort Inn, Quality Inn, etc.) and identify the particular hotel at which you were employed.
3.0
Dec 19, 2016

Night Auditor

Recommend
CEO approval
Business Outlook

Pros

Not much work. Use extra time to study.

Cons

Most of the hotels under this franchise do not motivate employees.

avatar
Choice Hotels Response
9y
Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate hotels franchised under its brands and the hotel staff are employed by the independent owner of the hotel. We recommend that you provide your feedback on the applicable brand site on Glassdoor (e.g., Comfort Inn, Quality Inn, etc.) and identify the particular hotel at which you were employed.
2.0
Dec 12, 2016
Recommend
CEO approval
Business Outlook

Pros

The employees, the live in guest, making a guest feel comfortable and helping them as much as I can

Cons

Management, there wasn't any there

avatar
Choice Hotels Response
9y
Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate hotels franchised under its brands and the hotel staff are employed by the independent owner of the hotel. We recommend that you provide your feedback on the applicable brand site on Glassdoor (e.g., Comfort Inn, Quality Inn, etc.) and identify the particular hotel at which you were employed.
Viewing 739 - 741 of 1,127 Reviews

Glassdoor has 1,235 Choice Hotels reviews submitted anonymously by Choice Hotels employees. Read employee reviews and ratings on Glassdoor to decide if Choice Hotels is right for you.